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physical security

Good service key to High Rise Fire and Security’s success

The company is gearing up for growth in NYC’s affordable residential housing market under new mayor
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05/20/2014

BROOKLYN, N.Y.—High Rise Fire and Security does a lot of high-profile jobs—such as putting in the fire alarm system for the Liberty View Plaza, a former U.S. Navy 1 million-square-foot warehouse that’s now one of the largest commercial real estate projects in this city. Good service is a key reason for the company’s success, according to its vice president, Robert Aiello.

Education one of the highlights at the NFPA show

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05/16/2014

LAS VEGAS—Education will be a robust feature of the 2014 National Fire Protection Association Conference & Expo. The number of education sessions grew to 150 last year and will remain at that level this year when the annual event is held June 9-12 at the Mandalay Bay Convention Center here.

Kessler examines future of Monitronics

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Wednesday, May 14, 2014

Good news for Ascent Capital, the parent holding company of Monitronics, according to a recent research report conducted by Imperial Capital’s Jeff Kessler. The takeaway is that the monitoring company’s Q1 2014 earnings—$484 million in revenue, EBITDA of $321 million—were consistent with estimates and the company is “not experiencing impact from the entrance of cable/telcos."

As a result, Imperial Capital is maintaining the outperform rating and one-year price target of $94, about 43 percent above the company’s recent share prices, recorded in the report at $65.80.

The share price is being impacted currently by skittishness surrounding the big new market entrants, referred to as a “false negative perception about the competition from cable/telcos.”

“We believe that Ascent remains fundamentally strong and is not seeing any slowdown as a result of cable/telcos entering the security space,"  the report says.

As far as the new competitive landscape, Kessler believes traditional security companies remain Monitronics’ primary competitors. He also envisions something of a schism taking place between traditional large security companies and the newcomers who established themselves first in other industries.

The former, according to the report, will continue to command their share of business in the market for critical life safety systems, while the latter will bring to market more of a “home services,” lifestyle-focused package. The report said that existing skepticism about the “commitment to service” of the cable/telcos could hinder their ability to gain share from the largest security providers.

Kessler’s report was extremely thorough, full of many fascinating prognostications about not just Monitronics but the industry at large. Needless to say, a lone blog post can hardly do it justice. Here’s a sample sentence from the report that certainly piqued my interest:

“We believe smaller, undercapitalized security companies who do not have the capital to install Alarm.com or iControl wireless interactive systems may face real competitive threats.”

The report also touched on the implications of the enormous advertising budgets of the new market entrants, as well as the positive effects of Monitronics’ acquisition last August of Security Networks.

BCI Technologies pursuing video verification in residential market

Once exclusively a national integrator, BCI is making inroads into the RMR market, and video verified alarms are helping the company do that
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05/14/2014

GRAND PRAIRIE, Texas—The topic of video verified alarms in the residential sphere featured prominently in a few panel discussions at ISC West, and it figures to remain a relevant topic as prices fall and technology improves.

Avoiding the Internet of Broken Things in the smart home, and customer attrition

Technical support is key to getting homeowners to successfully adopt connected devices
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05/14/2014

DALLAS—The Internet of Things, the connectivity of devices, systems and services in today’s interactive world, makes the connected home possible. But if those smart home devices don’t work because of even just one glitch in the connected system, attrition rates will rise.

Alarm Relay launches mobile app for interactive services

The new app allows customers to control security systems and interactive services remotely
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05/14/2014

EL CAJON, Calif.—Alarm Relay, a full-service security company, is embarking on a multiphase mobile strategy with both near- and long-term goals.

Guardian increases tech efficiency with mobile app

MASmobile Technician means the company’s techs spend less time on the phone, more with customers
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05/14/2014

WARRENDALE, Pa.—A new mobile app that Guardian Protection Services’ technicians are using has dramatically streamlined their work schedules, giving them more time to devote to customers, according to Randy Tecza, Guardian VP of operations.

PERS provider, home care company team up

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05/13/2014

WYNNEWOOD, Pa. and HAVERTOWN, Pa.—MedScope, the a provider of medical alert systems, and Visiting Angels, an in-home care company, have announced a partnership to provide MedScope’s array of PERS devices and services to Visiting Angels’ franchisees, according to a joint statement.

Casper City Council approves first reading of alarm ordinance

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05/13/2014

CASPER, Wyo.—The City Council here recently approved the first reading of its nuisance fire alarm ordinance, according to an article from the website of K2 radio, a local news radio station. The ordinance passed 7-2.

Washington city may begin charging for false alarms

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05/13/2014

MERCER ISLAND CITY, Wash.—Police in this city near Seattle have responded to an average of 858 false alarms annually over the past three years, with about 300 believed to be repeat offenders, according to a report from the Mercer Island Reporter, a newspaper based here.

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