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Doyle Security

Doyle Security takes easy step to understand customers

One-question survey helps company

SCOTTSDALE, Ariz.—Doyle Security, a full-service company based in Rochester, N.Y., started better understanding its customers by asking one question: On a scale of 1 to 10, “How likely is it that you would recommend Doyle Security to a friend or relative?”

Northeast’s snow and central stations

How do monitoring centers handle it?

YARMOUTH, Maine—Amidst record-breaking amounts of snow, totaling more than 100 inches in some cities this winter, central stations in the Northeast still needed to operate fully staffed.

Time Warner Cable, Frontier enter home security market

The companies launch home security/home automation options in upstate New York and other markets

YARMOUTH, Maine—Time Warner Cable and Frontier Communications are now joining other cableco and telecom companies in launching home security/home automation offerings.

Post NYBFAA open discussion forum, Article 6-E put to bed?


ALBANY, N.Y.—It looks as though Article 6-E has reached the end of its journey—for now.
In a Feb. 15 email interview with Security Systems News, NYBFAA executive director Dale Eller said the New York state association’s board of directors had a lot to think about after the Feb. 10 meeting at which two dozen security industry executives aired their opinions on the nascent central station licensing legislation. Eller said the board came to a decision late in the day Feb. 15.

Proposed New York legislation causes major stir

Proponents and opponents urged to attend open hearing to make their voices heard

ALBANY, N.Y.—Proposed legislation being developed by an alarm association committee here has created such a stir that the New York Burglar & Fire Alarm Association has decided to conduct an open forum discussion at its Feb. 10 board of directors meeting.