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George Tanguay

Readers divided on need for early termination fees

SSN News Poll finds sharp split on long-term contracts
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06/04/2013

YARMOUTH, Maine—Early termination fees are a standard in the security industry, but now The ADT Corp. is facing a class-action lawsuit over them on consumer protection grounds. Are the fees necessary to help companies recover installation costs and the loss of profit, or are they just an anti-competitive tool used to lock in customers?