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Carter Brothers to build new security business with new partner

After selling its fire business to Tyco, Carter looks to collaborate with a cableco or telecom
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10/31/2012

ATLANTA—Now that he’s sold his fire business to Tyco, John Carter, president of Carter Brothers, plans to partner with a large company to provide security services on a national basis.

ADT: New partnership with IFTTT to make smart home smarter

ADT Pulse will be able to integrate with more connected devices through the service provider's more than 100 channel partners
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08/20/2014

BOCA RATON, Fla.—Homeowners already can make some rules for their home security/home automation systems, such as telling a thermostat to adjust itself if the temperature goes up. But a new relationship that ADT has with service provider IFTTT could soon open the door to Pulse customers putting even more devices in their homes on autopilot, the company said this week.

Possible Protection 1 buyers: PE firm, telecom or cableco

Pro 1 is reportedly up for sale with a $1.5b price tag, and an analyst tells SSN having an 'asset of this quality' on the market is unusual
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08/06/2014

YARMOUTH, Maine—Home security giant Protection 1 is up for sale for more than $1.5 billion, Reuters reported this week. Likely buyers could range from a top private equity firm to a telecom or cableco, an industry analyst told Security Systems News.

Poll: Readers view door-to-door scams as major problem

Impassioned responses reveal just how much door-knocking scams rankle those in the industry
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07/30/2014

YARMOUTH, Maine—Door-to-door scams were given a big stage at ESX 2014, where ADT held a press conference devoted to rooting the problem out, with representatives from law enforcement, CSAA and ESA weighing in.

DEFENDER differentiated by ADT

As ADT’s first ‘Premier Provider’, DEFENDER will work more closely with ADT on testing, other projects
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07/09/2014

INDIANAPOLIS—DEFENDER Direct has long been ADT’s top dealer. Now DEFENDER and ADT have formed a new partnership in which they’ll be collaborating on new initiatives.

ADT closes Protectron acquisition

 - 
Tuesday, July 8, 2014

The ADT Corporation announced yesterday that it has closed its acquisition of Canadian monitoring giant Protectron.

ADT, which executed a definitive agreement to acquire Reliance Protectron in April, acquired the company for total cash consideration of CAD $555 million.

ADT has now officially added 400,000 customers and 31,000 accounts north of the border, worth approximately $11 million in RMR.

ADT, which already has two central stations in Canada, adds four more through the acquisition. Protectron, a portfolio company of investment funds managed by Alinda Capital Partners, has 900 employees. Its customer base is 75 percent residential.

ADT’s plan, as stated at the time it agreed to acquire the company, is to use the acquisition as the platform for a stand-alone business in Canada with a dedicated management team, a move designed to address the country’s specific market needs. In a news release, ADT said it planned to continue to using the Protectron brand under ADT ownership.

In late April, following the acquisition agreement, Lee Jackson, regional VP Canada, said it was too early to say whether ADT would keep all six Canadian central stations in operation. He noted that ADT has yet to determine which resources and administrative functions it will transfer to Canada to supports its expanded account base in that country, now up to 800,000.

The acquisition goes down as ADT’s largest since becoming an independent company, far surprassing its 2013 Devcon deal, according to John Mack, EVP and managing director at Imperial Capital, who spoke to SSN when the agreement to acquire became public. At the time, Mack said the deal signals a return to “growth initiatives [through] high quality acquisitions” and predicted the deal would help ADT’s attrition profile while bolstering its enhanced services sales.

It will be interesting to wait and see if Mack's words prove to be prophetic.

SafeStreets celebrates its 500,000th ADT customer

‘Megadealership’ created when three ADT dealers merged, SafeStreets may expand again
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07/02/2014

GARNER, N.C.—SafeStreets USA, ADT’s second-largest dealer, recently secured its 500,000th customer and has set its sights on adding more.

ADT, others give voice to home security

 - 
Tuesday, July 1, 2014

“You Speak. Your Home Listens.” That’s how ADT is describing ADT Pulse Voice, a new app that adds personal voice commands to Pulse security systems.

Voice commands appear to be the hot new trend in home security. For example, I blogged recently about the voice control capabilities of Honeywell’s Wi-Fi thermostat. And Alan Stoddard, senior director of marketing for Honeywell Security Products Americas, told me last week that a new release of Honeywell’s Tuxedo Touch this month will provide for voice commands.

ADT announced the release of its new app today and bills ADT Pulse Voice technology as “the first of its kind in the smart home space.”

The company says the technology “enables homeowners to log in and log out of the Pulse Voice app via custom technology that recognizes unique voice signatures. Once logged in, users can arm and disarm their Pulse security panel, control their home’s lighting, adjust thermostats, lock and unlock doors, and check the overall status of their home – all verbally and virtually touchless through an iOS or Android smart phone.”

ADT says it’s all about making life simpler for today’s busy homeowners. No longer do they have to interrupt what they’re doing to manually control their homes. “Instead, a homeowner’s voice can trigger ADT Pulse functions by recognizing select key words, device names and phrases to perform. In addition to accepting personal voice commands, the ADT Pulse Voice app provides auditory feedback to confirm actions and system status for all of its connected devices.”

The technology is a boon for the visually impaired as well, ADT says.

The company says it has also taken steps to secure homeowners’ privacy in case a mobile device is lost or stolen. ADT says it does that by leveraging “a multi-layered identification process allowing only registered members of a household to log in. Through voice commands, a user is approved by three personal checkpoints: a secret phrase, state-of-the-art voice recognition, and confirmed identification of a mobile device. …Without all three verification checkpoints confirmed, any login attempt will be denied.”

The company says existing ADT customers can download the new app for free in the Apple App Store, as well as through Google Play.

 

New door-knocking scams prompt ethics code revisions

ESA revises its code of standards to specifically prohibit posing as a ‘preferred monitoring company’ for alarm manufacturer
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06/25/2014

NASHVILLE—ADT says unscrupulous door-to-door sales reps have some new scams and the Electronic Security Association has updated its code of ethics to specifically ban them.

ADT exec weighs in on cyber security

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06/17/2014

BOCA RATON, Fla.— ADT sponsored America’s Small Business Summit, hosted by the U.S. Chamber of Commerce, which ran from June 11–13.

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