BOCA RATON, Fla.—ADT recently tapped former U.S. Cellular executive Alan Ferber to be its new chief customer officer, according to a company statement. He will report directly to ADT’s CEO, Naran Gursahaney.
VALRICO, Fla.—A family’s home in this Tampa suburb was destroyed by fire in August after an ADT fire alarm did not send a signal to the monitoring center, according to an article from ABC Action News in Tampa.
BOCA RATON, Fla.—A report published this week by Morgan Stanley analyst Nigel Coe downgraded the rating on The ADT Corp. from equal-weight to underweight, citing a lack of “residual upside,” according to an article from Benzinga.com, a market-watch website.
HARTFORD, Conn.—ADT is being sued by pharmaceutical company Eli Lilly, which alleges a security contractor’s carelessness allowed thieves to take millions of dollars in drugs from a Connecticut warehouse, according to a report from UPI.
WALNUT CREEK, Calif.—It’s standard practice for security companies to charge customers early termination fees, but now a federal class-action lawsuit is targeting ADT for the penalties it imposes for early termination and also its unilateral price increases on monitoring contracts. The practices violate federal and state consumer protection laws, the lawsuit contends.
AURORA, Colo.—ADT plans to expand and create new jobs in this Colorado city after the city council unanimously approved an incentives deal, according to an article from the Aurora Sentinel, a newspaper located in the city.
Annual shipments of proprietary wireless technologies for home automation are expected to double by 2017, but proportionately their deployment in “smart homes” will be cut in half as service providers including ADT and AT&T drive a move toward open standards, according to a new report by IMS Research.