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AvantGuard Monitoring

News Poll: How do security companies prepare for natural disasters?

Fifty-six percent support the idea of a coordinated industry effort to help those affected
 - 
10/25/2017

YARMOUTH, Maine—In August and September large weather events—Hurricanes Harvey and Irma—made landfall in the United States; Security Systems News asked its readers how they prepare ahead of natural disasters, and what can be done for those affected.

AvantGuard offers hybrid monitoring options

Options could provide transitioning phases between operating a monitoring center and contracting
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02/08/2017

OGDEN, Utah—AvantGuard Monitoring is now offering dealers several new monitoring options, including redundant monitoring capabilities, providing the back end to local operators, and part-time monitoring for an account base.

NFL’s Steve Young will keynote PERS Summit 2015

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06/04/2015

PARK CITY, Utah—Former NFL player and Hall-of-Famer Steve Young will be the keynote speaker for the 2015 PERS Summit, taking place here Sept. 29-Oct. 1, AvantGuard Monitoring announced June 2.

Where does the name 'Freeus' really come from?

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Wednesday, March 11, 2015

Last week, AvantGuard’s CEO, Josh Garner, told me a story. He had recently heard of a woman recovering from a fall, one who was set up with a traditional PERS unit. After hearing that it wouldn’t work outside of the home, she hadn’t left the house for 15 months, he said. After a dealer heard of this, he set her up with one of Securus’ mPERS devices.

“Eventually, she took a walk to the garden, then she walked down the street,” Garner told me. “She would test her device in all of these scenarios, and realized that if something were to happen to her… it still worked.”

“She celebrated by buying a puppy [which] she walks around her block every day.”

Garner wanted to incorporate this sense of Freedom into the naming AvantGuard’s new sister company, Freeus, which recently acquired the PERS business built by Securus.

“We really liked having something that linked us to the past. Securus has had a legacy of innovation, developing products.”

Thus, “freedom” and “Securus” combine to make “Freeus.”

“It sounds crazy, but that story—to us—just epitomizes what our business is about, and it’s delivering freedom to individuals,” Garner said.

That’s where the name comes from.

'20 under 40' 2014—Troy Iverson

 - 
10/21/2014

Troy Iverson, 37
Vice president sales and marketing, AvantGuard Monitoring, Ogden, Utah

AvantGuard dispatcher helps foil burglar

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08/13/2014

OGDEN, Utah—A dispatcher at AvantGuard helped stop a burglar from entering the home of a subscriber.

AT&T rolls out mPERS unit

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Wednesday, December 11, 2013

AT&T has officially launched its mobile PERS unit, called the EverThere, a small wearable unit manufactured by Numera Libris. The device automatically detects falls, has two-way emergency calling, and will deliver both enterprise and direct-to-consumer solutions.

Chris Penrose, SVP, AT&T, emerging devices, shed some light on AT&T's plans for channeling the product to market. “In terms of end-users, unlike traditional PERS, which target individuals in their 80s, this mobile solution would offer true independence and freedom for the healthy aging population as well as those living with chronic conditions.”

For me, AT&T’s announcement has a touch of synchronicity.  For something of a niche offering, mPERS has come up quite a bit over the past two weeks, the topic surfacing in conversations with Josh Garner, CEO of AvantGuard Monitoring, and Kristin Hebert, dealer relations at Acadian Monitoring Services, who both said their companies have made strides with the fledgling offering. Though traditional units still comprise about 90 percent of their PERS account bases, the gains do represent some modest traction for a market that was essentially a non-starter some three or four years ago.

Unlike the market for traditional PERS, which consensus says is poised to explode, mPERS tends to have a few more skeptics. A common critique I hear about mPERS is that if you’re pitching the product to a healthy, ambulatory, active senior demographic, that very same demographic, by virtue of being healthy, ambulatory and active, will see no reason to pay for the unit. Another position I encounter is that cell phones, in all their ubiquity, have all but usurped the value of mPERS units.

This second point is worthy of consideration, but as AT&T’s device illustrates, the automated response provided by certain mPERS units or even professionally monitored mobile apps offers some differentiation.

As always, time will tell whether mPERS adoption will be buoyed along with traditional PERS, as the latter makes its projected rise in the market. As these markets become more valuable, I’ll be interested to see how some of the central stations fare as competition proliferates, both in the industry and outside of it.

AvantGuard adds new facility in Idaho

A year of rapid growth concludes with the company opening its third central station
 - 
12/11/2013

REXBURG, Idaho—After growing its account base by 26 percent in 2013, AvantGuard Monitoring, based in Ogden, Utah, has opened a third facility in this farming community of 25,000 that sits in the shadow of the Teton Range.

AvantGuard Monitoring launches ‘hero’ recognition program

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10/30/2013

OGDEN, Utah—AvantGuard Monitoring Center operators who go above and beyond to ensure customers are safe and satisfied will now be honored as part of the company’s new AG Hero program, according to a recent release.

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