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Comtronics

Monitoring: The argument for wholesale

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Wednesday, November 16, 2016

Throughout the year one topic has been cropping up: the benefits of switching to a wholesale central station.

Several companies this year have opted to pick a third party monitoring center over continuing to operate their own central; RFI Communications switched to Rapid Response in March, Red Hawk Fire & Security partnered with Affiliated in October and, most recently, Comtronics switched its monitored accounts to NMC.

Some of these companies said that the move allowed them to refocus on the core of their business.

One thing that each of these companies highlighted is new-found flexibility and the ability to focus more heavily on offering new services and technologies to their customers. Specifically, these companies highlighted offerings such as mobile services and video verification with I-View Now.

This has been a pretty hot topic in the industry, it seems. I know if came up at CSAA’s annual meeting in the panel entitled “Owning vs. Contracting – Future Trends for Monitoring Centers.” I’d like to hear your opinions; Is this trend going to continue? Feel free to check out our most recent News Poll to share your views on the business benefits of either third party monitoring centers or operating your own central station. 

Comtronics switches monitored accounts to NMC

Company refocuses on offering new technologies; two-way voice, video verification
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11/14/2016

JACKSON, Mich.—Earlier this year, Comtronics decided to move its monitored accounts to National Monitoring Center, based in Lake Forest, Calif. Previously, Comtronics operated its own UL-listed, CSAA Five Diamond central station for the past 48 years.

Comtronics increases revenues 23 percent with KPIs

Key Performance Indicators bring increased profits for Michigan installer and Honeywell CSS dealer
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11/13/2013

LOS ANGELES—Comtronics CEO John Campau is a KPI evangelist these days.

Comtronics goes retail with alarm sales

Security company will sell alarm systems to prequalified customers at its Verizon cellphone store
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11/13/2013

JACKSON, Mich.—Comtronics is the latest security company to take alarm sales retail.