Some of these companies said that the move allowed them to refocus on the core of their business.
One thing that each of these companies highlighted is new-found flexibility and the ability to focus more heavily on offering new services and technologies to their customers. Specifically, these companies highlighted offerings such as mobile services and video verification with I-View Now.
This has been a pretty hot topic in the industry, it seems. I know if came up at CSAA’s annual meeting in the panel entitled “Owning vs. Contracting – Future Trends for Monitoring Centers.” I’d like to hear your opinions; Is this trend going to continue? Feel free to check out our most recent News Poll to share your views on the business benefits of either third party monitoring centers or operating your own central station.
JACKSON, Mich.—Earlier this year, Comtronics decided to move its monitored accounts to National Monitoring Center, based in Lake Forest, Calif. Previously, Comtronics operated its own UL-listed, CSAA Five Diamond central station for the past 48 years.