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Frost & Sullivan

Will mobile worker apps become ‘ubiquitous’ in security?

An analyst from Frost & Sullivan expects mobile worker apps for sales personnel and technicians to be the norm
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10/14/2014

SAN ANTONIO, Texas—Among recent trends gaining traction in the security industry, mobile worker apps stand out as one of the most highly deployed and frequently discussed. Such tools have transformed the way field sales personnel and technicians do business, allowing them to be more efficient and effective on the job.

MobileHelp nabs Frost & Sullivan award

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07/29/2014

BOCA RATON, Fla.—MobileHelp, a provider of mobile PERS solutions, based here, recently won Frost & Sullivan’s 2014 North American Price Performance Value Leadership Award in the PERS category, according to a joint news release.

Fortem raises $1.43m

PSIM provider feeling confident in prospects for growth
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12/05/2012

MONTREAL—Saying that its Omnipresence 3D can do “more intelligent data aggregation” than other PSIM products on the market, Fortem recently announced that it has raised $1.43 million in additional funding.

The PSIM potential

Critical infrastructure, regulated environments and big companies concerned about reputation and brand are projected to drive adoption of PSIM
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09/04/2012

YARMOUTH, Maine—If you are a vendor or integrator of PSIM systems, the chances are good that you consider this to be an exciting time in the security industry. And the chances also are excellent that, regardless of your expertise and experience, your views on PSIM market trends will be challenged by others in the field.

Study: PSIM market to grow to $2.8b by 2021

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Thursday, July 12, 2012

A couple days after PSIM maker VidSys touted one aspect of the new Frost & Sullivan PSIM study, F&S itself today sent out a release about this study.

The projections are most interesting part of the release, I think. F&S projects the global PSIM market is set to grow from a $142.9 million in 2011 to a $2.79 billion by 2021.

When I spoke to VidSys CTO James Chong the other day, he said that his company’s commercial business is on the rise. The Frost & Sullivan study says that’s the way it’s going to go. Revenue generation from will shift from solely to include more critical infrastructure to first responders and commercial entities in the future.  

The biggest driver will be “word of mouth” about PSIM capabilities, the study says.  Frost and Sullivan even gave that phrase its very own acronym—“WOM.”  That’s a new one for me.

There’s not a lot of WOM yet, because most enterprises are still grappling with the convergence of physical security and IT security.  

From the news release: "The majority of security integrators are focused on solutions they are used to and their unwillingness to learn information technology and implement software products is restraining the PSIM market," explains [Krzysztof] Rutkowski. "This is a major challenge because awareness of customers may not be improved by the systems integrators."

As such, being a well established player in the PSIM and security market is crucial for market success. Value added products will be able to capture more of the market share.

"Being well recognized in the market sends a positive message to the customers on expertise and future reliability in terms of installation and upgrades support," says Rutkowski. "Another key aspect to success is the value a PSIM provider can add to the solution i.e. a computer-aided dispatch (CAD) option or a command and control (C2) centre."

The study advises video and access control systems companies to "tie up with PSIM players" to avoid being edged out.
 

VidSys says PSIM market maturing

VidSys founder says new Frost & Sullivan PSIM categories helps educate market
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07/11/2012

VIENNA, Va.—While there is still some confusion in the market about what constitutes a “true PSIM” and what’s merely a “PSIM wannabe,” the market is maturing and demand is growing, James Chong, founder and CTO of PSIM provider VidSys, told Security Systems News.

Three out of four for Monitronics

Frost & Sullivan again names Dallas-based firm Company of the Year
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03/12/2012

DALLAS—Monitronics International has won Frost & Sullivan’s North American Company of the Year Award for 2011, making it three out of the past four years that the alarm monitoring firm has earned the honor.

Three out of four for Monitronics; Tweets for SIAC

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Wednesday, February 29, 2012

Make it three out of four for Monitronics.

The Dallas-based alarm monitoring firm was recently named Frost & Sullivan’s North American Company of the Year for 2011, adding to similar awards the company won in 2008 and 2010.

Frost & Sullivan praised Monitronics for maximizing value to clients by expanding its customer service operations and streamlining internal processes, resulting in record-low attrition for the year. The market researchers also cited the company’s “concerted efforts” to expand its dealer network, a point that wasn’t lost on Bruce Mungiguerra, VP of sales and dealer development for Monitronics.

“The biggest part for us, for our company and our dealers, is the way our program is modeled as a 100 percent dealer environment,” he told Security Systems News. “All of our business comes through our dealer network, and we really promote a high level of branding for our dealers to promote themselves and be their own local company.”

Mungiguerra said the award gives Monitronics’ dealers a big boost when it comes to marketing their services.

“Being able to have been recognized as the North American alarm provider of the year now for three years, it really helps give credibility to the dealers,” he said. “They can use those logos and that information on their branding to show what a great central station we are. … At the end of the day, our bread and butter is the ability to provide great monitoring services to retain our customers for a long time.”

Tweets for SIAC: Social media and the Security Industry Alarm Coalition? It might not sound like a match made in heaven, but SIAC sees the value of Tweets and blogs and is taking advantage of the new tools. Since launching its initiative a year ago, the group has attracted more than 100 followers on Twitter and 40 to 50 blog readers a week.

“While we have overcome many challenges, our industry continues to face significant issues in many communities,” said Stan Martin, SIAC’s executive director. “Social media helps us keep industry leaders informed on key issues in real time so that we can engage law enforcement and elected officials early in the decision-making process.”

SIAC’s weekly blog can be found at www.siacinc.wordpress.com, with Tweets at @SIACINC.

“It’s a long-term growth process to get more people involved in improving alarm management practices across the country,” said Dave Simon, SIAC’s communications director. “The first step is sending relevant, consistent information, and we believe these tools are effectively serving that purpose.”

Monitronics rated Company of the Year by Frost & Sullivan

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12/17/2010

DALLAS—Following closely upon its reception of an Excellence in Best Practices Award from Frost & Sullivan, Monitronics has picked up the Company of the Year Award from the market research company. This is the second year Monitronics has been so honored by Frost & Sullivan.
What are they doing right?