Subscribe to RSS - Honeywell Security Products Americas

Honeywell Security Products Americas

Honeywell: New voice programming system saves time for installers

 - 
Wednesday, August 6, 2014

It should only take about four minutes for installers to program and activate AlarmNet communicators with Honeywell’s new Interactive Voice Response system. And it’s available 24/7.

That’s what Donna Namorato, channel manager for Honeywell Security Products Americas, announced today in a post at Honeywell’s The Security Channel Blog.

Here’s more of what she had to say: “Honeywell Security Technical Support is now providing an Interactive Voice Response (IVR) system for you to use to program and activate new AlarmNet communicators. The automated, voice-prompt service enables faster, more effective programming and activation of AlarmNet communicators, saving you valuable time and letting you move on to the next installation sooner.”

“With the new system,” she added, “the average usage time is only four minutes since there is no more waiting for a live operator to complete the programming process.”

Namorato said the IVR lets installers “activate a SIM, check SIM activation status and program a device for registration to an AlarmNet account.”

Honeywell describes its AlarmNet network as “a family of communications services designed specifically for the security industry.”

For more information on the IVR and how to access it, check out Namorato’s blog post.
 

Honeywell’s VISTA panel now compatible with Key Digital system

 - 
06/12/2014

MELVILLE, N.Y.—Honeywell’s VISTA series of security alarm panels are now compatible with an Apple iOS-based automation system from Key Digital, a leading developer and manufacturer of HDTV technologies, Honeywell announced June 10.

Honeywell’s Harkins transitions to new role

 - 
Wednesday, June 11, 2014

Honeywell’s Scott Harkins is transitioning to a new role.

Honeywell spokeman David Gottlieb today confirmed that “Scott Harkins has accepted a new role within Honeywell to help develop global growth opportunities within the Connected Home space. He will leave his current post as president of Honeywell Security Products Americas by the end of June.”  

Honeywell Security Group has not yet announced a successor to Harkins. “Honeywell Security Group has a strong leadership team in place committed to delivering for our customers and ensuring a smooth transition while we execute our succession plan. We will share news regarding our new leadership as soon as we finalize this process,” Gottlieb said in a prepared statement.

Harkins joined Honeywell in 1995. Before he was named president of HSPA in December 2011, he oversaw Honeywell’s video surveillance and access control divisions.

I don't know if Harkins' new role will include working with Honeywell's Lyric thermostat, which it launched yesterday. There's been much in the mainstream news today about Honeywell partnering with Apple to "take on" Google's NEST. (Some of these guys do seem to forget that Honeywell HAS been in the thermostat business for a few years.)

Here's a report from Apple Insider And here's a report from Bloomberg, which goes on to talk about the connected home. 

 

 

 

Honeywell renews platinum level partnership with ESA

 - 
03/27/2014

IRVING, Texas—The Electronic Security Association announced March 26 that Honeywell Security has returned as the exclusive Platinum-level Executive Strategic Partner for 2014.