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Stanley enhances its monitoring

Tuesday, November 24, 2015

It seems that Stanley Security has really been focusing on how it approaches monitoring lately.

Monday, the company announced its partnership with I-View Now, a cloud-based platform for central station video verification. Last week CSAA announced Stanley’s participation in its ASAP to PSAP program. Additionally, all of this is coming just weeks after Stanley announced its acquisition of SentryNet, a wholesale monitoring center.

Steve Walker, VP of customer service for Stanley said this could lead to other monitoring companies under Stanley—such as Sonitrol and SentryNet—joining ASAP as well. He noted that SentryNet is already integrated with I-View Now.

“The big advantage [of joining the ASAP program] is it reduces the time to communicate or dispatch on an alarm, so it just translates directly into an improved, faster response from the agency [and] it improves the accuracy of the agency response,” Steve Walker, VP of customer service for Stanley, told me.

Walker said Stanley has been working on joining the ASAP to PSAP program for about a year. Integrating the ASAP. Integration with the company’s automation software, IBS. “We’re IBS’ first customer to successfully connect to the network,” he said. Having completed this integration should make it easier for other IBS customers to join ASAP, he said.

I-View Now is integrated with many different DVRs and cameras, Walker said, and that’s a benefit for Stanley. “It greatly expands our product offering. … We don’t have to worry about integrating all of these different technologies into our software—all we have to do is integrate with I-View Now.”

Walker lauded I-View Now’s ability to allow end users to review a video feed at the same time as the central station after an alarm signal is sent. Stanley has also been working on this partnership for a year, he said.

Stanley has about 250,000 monitored customers in the United States, and another 80,000 in Canada, Walker said. Stanley is the second predominantly commercial business to join the program, after Diebold announced its participation last month.

How I Use My System: Joey Rao-Russell

Kimberlite’s president and CEO talks about her home security system

Joey Rao-Russell, Kimberlite’s president and CEO and a Security Systems News “20 Under 40” winner, has worked at Kimberlite for 13 years. She started in the accounting department, was named COO in February 2012 and then CEO later in 2012. She holds a degree in criminal justice and sociology, which made the security industry “a nice fit,” Rao-Russell said. SSN recently spoke with her about the system she uses at home.

Kimberlite sets new national record

Company’s central station has most assisted apprehensions

FRESNO, Calif.—Kimberlite, the largest independent Sonitrol dealer, in 2014 had the highest apprehension rate of central stations that release annual figures, determined by Kimberlite’s research.

Promotions at SAFE Security


SAN RAMON, Calif.—Randy Perkins has been named EVP and COO at SAFE Security. Also, Jess Alvarado has been appointed CFO for the company, which acquires and provides customer account management services for monitoring contracts.

Talking keypads and panels with Chip Shiver


DAYTON, Ohio—It’s safe to say that Chip Shiver, president of Sonitrol SW Ohio and Shiver Security Systems, got into the industry a bit earlier than most. “I guess you could say I was born into it,” he told Security Systems News. Shiver’s father started Sonitrol of Southwest Ohio in 1971, based here, and since then Shiver has been involved “on and off since day one.”

3xLOGIC acquires Sonitrol product development

Deal brings central station intelligence to 3xLOGIC and innovation to Sonitrol

WESTMINSTER, Colo.—Intelligent video surveillance solution provider 3xLOGIC on June 13 announced it has acquired the product development and research group of Sonitrol from Stanley Security.

Sonitrol names new dealer association president


FORT WORTH, Texas—Sonitrol, a provider of verified electronic security for homes, schools and businesses, has named Jeremy Bates, general manager of Sonitrol of Lexington, the new president of the Sonitrol National Dealers Association, according to a news release.

Honeywell First Alert enhances opportunities for NC dealer

Sonitrol Security Services says becoming an FAP dealer gives it an edge in high-end resi

CHARLOTTE, N.C.—Sonitrol Security Services recently became a Honeywell First Alert Professional (FAP) dealer, a move that will help the company “take it to the next level” in the high-end residential market, said Sonitrol Security CEO and President William Price.

Ohio city enacts alarm verification

Wednesday, February 5, 2014

Plagued by an astronomical 98 percent false alarm rate for security systems, Akron, Ohio is following the lead of several other major American cities and introducing verified alarm response, according to a report from the Associated Press, and a news release from Sonitrol, an audio verification company.

The policy, adopted in larger cities such as Detroit, Las Vegas and Milwaukee, is simple: If an alarm goes off, a possible crime must be confirmed prior to law enforcement dispatch.

There are several causes of false alarms—outdated systems and installation flaws are among the most common culprits. But whatever the cause, the torrent of towns and cities taking measures to address them suggests that municipalities and police departments have had enough. In addition to being a budgetary drag, false alarms can potentially have dire consequences if they delay police response to more critical calls.

To some, enacting policies designed to confirm crime prior to police dispatch sets the stage for greater cooperation between the industry and law enforcement. But according to the AP report, not everyone is sold on these measures being the best means of ensuring maximum public safety. David Margulies, spokesman for the SIAC, was quoted in the report saying such policies are "basically putting the public in danger." To be sure, there is a fundamental tension between the need for municipalities to save resources by reducing false dispatch and certain ideas about the best policies for responding to alarms. In the coming days, I hope to gather some opinions on both sides of this debate.

I’ll be interested to hear how municipal measures to curb false dispatches through verification policies modify the demands of central station personnel on the ground level. As such policies become more widespread, how will the industry change? Does the future of monitored alarms involve video or audio verification becoming de rigueur?

Sonitrol system helps stop noisy coin shop thieves


OLYMPIA, Wash.—Three thieves made it into the entryway of an Olympia rare coin shop, where they were stopped by a steel door. As they hammered away at the door, the shop’s Sonitrol verified audio detection security system activated.