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I-View Now unites verified alarms and analytics

The company’s Cloud Analytic, which debuted at ISC West, runs an analytic through video alarms pulled from proprietary devices
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04/08/2014

HENDERSON, Nev.—Verified alarms are based on the idea that more information for central station results in better, more efficient response from law enforcement. That principle is behind the development of a cloud analytic from I-View-Now, a service that suggests that even in the category of verification, there is room to know more.

PPVAR panels at ISC West merit a close look

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Wednesday, March 19, 2014

For anyone monitoring the progress of the latest push toward a comprehensive verified alarm standard, there’s a pair of consecutive PPVAR panel sessions at ISC West that are can’t-miss in stature.

The first session, moderated by Steve Walker, vice president of Stanley Convergent, kicks off on Thursday, April 3 in Room 502, and is especially noteworthy because it brings several outside-the-industry perspectives into the same forum. Titled “Insurance and Law Enforcement Review Verified Alarms,” the session illustrates the array of stakeholder groups now influencing the conversation of verification. Among the six panelists are Cmdr. Scott Edson, Los Angeles Sheriff’s Dept., and Anthony Canale, vice president of Verisk Crime Analytics.

The second panel, “Video Verification in the Alarm Industry,” is moderated by Donald Young, PPVAR president and chief information officer at Protection 1. The panel roster for this second discussion is designed to showcase a broad array of intra-industry views on the role of video verification in the alarm industry. Keith Jentoft, an industry liaison for PPVAR, said the lineup will feature representatives from the manufacturing side (Scott Harkins, president of Honeywell) and the central station space (Chuck Moeling, executive VP of sales at Interface, and Tony Wilson, president of CMS), along with representatives from the private investment and legal arenas.

The debate surrounding verified alarms is a fascinating one, and that’s due in part to the general complexity of an issue that involves stakeholders from outside the industry, as well as a host of ideas about the role of verified alarms that dovetail as much as they diverge.

I expect these discussions to generate some high-quality dialog that not only zooms into the subtleties and particulars of verified alarms, but also pans out to ask the big, overarching questions about the role of the industry in general. As the industry evolves, what aspects of the alarm industry as we know it will remain in place? What’s bound to change? What qualifies as a verified alarm, and where do legacy systems fit into the discussion?

These questions may not be asked explicitly, but I expect them to permeate the discussion.  

Security Central gears up for total solution launch

The package, which will be unveiled at ISC West, includes video verification and cloud-based managed services
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02/19/2014

STATESVILLE, N.C.—Security Central, a third-party central station based here, plans to unveil a product package at ISC West that includes managed services, video verification and other cloud-based solutions for its dealers, Caroline Brown, business development manager, told Security Systems News.

a.p.i. Monitoring adds managed services division

The new unit focuses on hosted video and video verification
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01/29/2014

TORONTO—a.p.i Monitoring, a wholesale monitoring company with seven central stations in the U.S. and Canada, is seeing some encouraging early returns from its managed services division, which debuted as a separate unit in November 2013.

I-View Now, Axis team up on hosted video solution

The cloud-based service brings hosted video to I-View’s central station platform
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01/17/2014

LAS VEGAS and CHELMSFORD, Mass.—The belief that video verification and hosted video are ready for broader adoption is behind a new cloud-based service created by I-View Now and Axis Communications.

DirectView adds central station element to video offering

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Tuesday, December 31, 2013

DirectView Security Systems, a division of New York-based DirectView Holdings, is adding a video verification component its offerings to clients, which include both commercial and larger residential customers. As part of the initiative, the company plans to incorporate central station alarm monitoring and remote video surveillance into a comprehensive security solution.

In its initial announcement, DirectView stated it would provide a state-of-the-art UL-Listed facility for these services, but at this this juncture it’s not clear who that third-party partner will be. Security Systems News reached out to DirectView but did not receive a response by press time.

The impetus behind the video verification push, the company noted in the announcement, is multifaceted. As any champion of video verification will tell you, the value proposition lies in the technology’s ability to add the extra layer of security of trained professionals monitoring video footage, while saving clients money by reducing false alarms. In the announcement, the company said the solution will enable clients to also save money by reducing their dependence on on-site staff.

The verification component can also provide added urgency to a legitimate alarm, making dispatches a higher priority for law enforcement.

“We have received numerous inquiries from both current and potential clients about these services as part of a comprehensive and competitively priced security solution,” Roger Ralston, CEO and chairman of DirectView, stated in a press release. He added that the central station initiative is designed to make the company a “one-stop-shop” for comprehensive security solutions.

Axis, I-View Now team up on hosted video offering

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Wednesday, December 18, 2013

By way of a partnership with Axis Communications, cloud-based video verification service I-View Now is expanding its hosted video offering to include both cloud-hosted and central station monitored video with the release of its I-View Cloud service.

I-View Now made the announcement today in a news release. “Cloud stored video has matured as a service and product offering and coupling those benefits with central station monitoring is a true game changer,” Larry Folsom, president of I-View Now, stated in the news release.

The pairing of the cloud solution with Axis’ IP cameras offers customers a video monitoring service with the added security of central station backing. The video is streamed to the cloud then supplied to the central station for professional monitoring.

Just more than a week ago, at Affiliated Monitoring’s Security Summit ’13, I had the privilege of meeting Larry Folsom after hearing him speak as a panelist about sales strategies for video verification offerings, which continue to move on a trajectory toward broader, more mainstream adoption.

One of the overarching points Folsom emphasized in that panel was the importance of determining and then targeting a specific market for which a given video verification service or platform is best suited. He’s practicing what he preaches. Judging by the company’s statements, the I-View Cloud seems ideal for small businesses with low camera count sites, especially franchises with multiple locations (the release points specifically to gas stations, convenience stores and retail outlets). As with any cloud offering, the advantages are obvious: less reliance on less reliable forms of local storage for video clips.

In the coming days I plan to follow up in greater depth on some other RMR sources within the I-View Now cloud offering, including VSaaS, guard tours and video alarm verification from one installation.

Affiliated rolls out InView at Security Summit '13

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Friday, December 6, 2013

The big news emanating out of Affiliated Monitoring’s Security Summit ’13 was (as expected) the roll out of InView, the company’s new video monitoring platform. Compatible with a host of DVR and NVR manufacturers, the suite signals Affiliated's entrance into video verified alarms.

In his welcome speech, Affiliated president Stanley Oppenheim told dealers they can expect to provide services in the coming years that they may not even be thinking about now. And, based on vice president Daniel Oppenheim's keynote, InView may be the platform that tries to bear that philosophy out. The suite is designed to continuously add new functionalities, Oppenheim said, and though he couldn’t disclose all that was in the pipeline, it’s safe to say he expects the offering to be a powerful generator of RMR.

Befitting the introduction of InView, the morning session consisted of a sales strategy panel with Larry Folsom, president of American Video and Security and CEO of I-View Now, and Deanna Blair of Videofied, who describes herself as a “video verification evangelista.” The panel was moderated by Mike Zydor, managing director at Affiliated.

In the discussion, Folsom talked about the positive correlation between sales and demos with video verified alarms. Demos are a crucial step in selling verificatio technology, he said, because there’s no better way to demonstrate its unique value to subscribers. Both Blair and Folsom also stressed the importance of honing in on a specific market, and leading instead of finishing with video verification when pursuing a sale.

After an InView demonstration led by Affiliated’s Aaron Salma and Larry Weintraub, we were led by Ashley Owens, Affiliated territory manager for the south, on a tour of the central station. This proved to be a major highlight of the summit. The place is sleek, and it’s hard to imagine that just a few years ago the venue was a furniture warehouse. The main space for operators and dealer relations personnel is spacious, and still has ample room to accommodate personnel growth in the future. The interior of the facility underwent a wholesale revision. I was told by Jesse Rivest, regional sales manager at Affiliated, that the mezzanine overlooking the much of the central's interior did not even exist when Affiliated bought the facility.

The tour concluded with us given access to a room housing two enormous, bright yellow Caterpillar generators which, should the need arise, allow the facility to run without external power assistance for 24 days straight.

This blog is beginning to stretch the limits of its medium, so I’ll plan to follow up with more highlights from the show in a future post or in the summit roundup. 

IESA to discuss video verification

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04/26/2013

ARLINGTON HEIGHTS, Ill.—Video verification will be the focal point of a May 15 meeting of the Illinois Electronic Security Association, according to a statement from the organization, based here.