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Monitoring

E24 goes paperless

Brief
SSN Staff  - 
10/01/2005

CHICAGO--EMERgency 24 announced an Internet-based automated data entry ticket system to its dealers in August.
E24, a wholesale monitoring firm, developed the application in-house to enable dealers to receive electronic notifications whenever changes to subscriber accounts are made.

Back office moves to the forefront

 - 
10/01/2005

DELRAY BEACH, Fla.--A chance encounter with a dealer last year turned into an opportunity for Monitoring Partners to provide enhanced services to its customers and better define the company's mission statement.

Two centrals get certification

Brief
SSN Staff  - 
09/01/2005

VIENNA, Va.--The Central Station Alarm Association said two monitoring firms received Five Diamond Certification in June.

Criticom antes up

 - 
09/01/2005

IRVINE, Calif.--Whereas some central stations lure new dealers with free monitoring, Criticom International rolled out a program last month that offers interest-free loans based on the amount of accounts transferred to the company.

Company retools central

CPSS joins AIN Group, looks to start third-party monitoring next year
 - 
09/01/2005

GAINESVILLE, Fla.--When Crime Prevention Security Systems' foray into third-party monitoring begins early next year, it will cap a one-year journey that included upgrading its central station.

IASG's revenue increases

SSN Staff  - 
09/01/2005

ALBANY, N.Y.

Operations seminar to be held next month

Brief
SSN Staff  - 
09/01/2005

CONCORD, Calif.--The Central Station Alarm Association, in conjunction with Bay Alarm, will present an operations management seminar in October.

Westec records deal

New central station to be model for company
 - 
09/01/2005

DES MOINES, Iowa--When Westec InterActive opens the doors to its new central command center in late September, the facility will represent the new corporate image of the interactive monitoring firm.
Westec InterActive signed a long-term lease last month for the site here, concluding a search that began in June that also included the cities of Dallas, and Kansas City, Mo.

Monitronics upgrades software

Brief
SSN Staff  - 
09/01/2005

DALLAS--Monitronics International inked a deal in July to implement Nice Systems' quality monitoring application.
Nice's Insight from Interactions is a software program that enables company executives and managers to record and playback operators' interactions with customers.

Tired of old career, exec joins space

 - 
09/01/2005

COLUMBUS, Ohio--Burned out after 35 years in the insurance industry, Paul Bergnesi decided it was time to take a break and figure out what to do next.
Bergnesi looked at the security industry as one market that might provide some spark into his professional life.

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