SAN JOSE, Calif. - Security monitoring remains a highly sensitive segment of the overall industry, and false alarms and the policies to address them around the country may be contributing to lower revenues, Frost & Sullivan analysts said in a recent report.
SAN ANTONIO - Less than a year after doubling the size of its monitoring center, United Central Control is expanding again.
The company is in the process of adding another 2,300 square feet to its existing 4,000-square-foot monitoring center, driven mainly by the addition of a new customer service department, according to Mark Matlock, vice president of sales and marketing for UCC.
BOCA RATON, Fla. - In the hopes of capturing new commercial customers and upgrading how it serves its current client base, ADT Security Services is putting its marketing muscle behind its interactive video monitoring service, InterACT.
VALENCIA, Calif. - SentryComÃ¢â‚¬â„¢s authorized dealer program, unveiled in mid-April, allows dealers to participate in 20 percent of the recurring revenue on the lifetime of the contract,100 percent of whatever amount of value-added increase they place on the contract, as well as all equipment and installation fees.
DAYTON, Ohio - A family that founded a Sonitrol franchise here in the early 1970s has repurchased the company and is now busy building the two-location business through a combination of internal sales and a recent acquisition.
Chip Shiver, president of Sonitrol of SW Ohio, bought the franchise from Sonitrol Corp.
VALENCIA, Calif. - Following about two years of planning and design, Sen-tryCom, an interactive video monitoring provider, has launched its command center here, which is initially serving about 18 dealers and approximately 1,500 accounts from Florida to Hawaii.
IRVINE, Calif. - In what it expects to be the next generation of the monitoring market, National Alarm Computer Center has rolled out a new Interactive Vi-deo Monitoring service for its dealer customers that it eventually expects to outpace the revenue potential of traditional alarm monitoring.
SAN BERNARDINO, Calif. - A Sonitrol franchisee here is undertaking an extensive renovation project that will ultimately relocate and expand the central station while upgrading to a new monitoring software platform.