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AT&T’s 2G shutdown in Oakland false alarm for industry

Frequency blackout didn’t affect alarm companies, CAA says
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09/05/2012

OAKLAND, Calif.—AT&T’s move to partially disable its 2G service here at the end of August got the attention of California Alarm Association members, but the frequency blackout did not affect operations in the field, according to CAA Executive Director Jerry Lenander.

AICC: New law would supersede Delaware mandate for in-state office

Proposed federal legislation targets duplicative and ‘time-consuming’ requirements by states
 - 
09/05/2012

YARMOUTH, Maine—A mandate for security businesses to have an in-state office to operate in Delaware would be superseded by legislation awaiting consideration by Congress, according to Lou Fiore, chairman of the Alarm Industry Communications Commission.

Security Service Company acquires Pennsylvania neighbor

Deal with Four Star Electronic Security brings $17,000 in RMR
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08/29/2012

FLEETWOOD, Pa.—Security Service Company, based here, has acquired Four Star Electronic Security, a longtime provider of alarm monitoring, service and installation based in nearby Hamburg.

Mobile’s the word at annual DICE conference

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08/29/2012

BAY CITY, Mich.—Participants set the agenda at DICE Corp.’s annual Users Group Conference, so the topics can shift to reflect what is actually happening in the field. And a lot of the buzz at this year’s event focused on what everyone in the industry has been talking about lately: adapting to keep up with the Web.

New VP looks to expand Mace CS’ footprint nationwide

Michael Joseph now overseeing California central
 - 
08/22/2012

ANAHEIM, Calif.—Mace Central Station has seen its share of change in the past three years, including the acquisition of CSSS, a shift in CEOs and the recent departure of Morgan Hertel as vice president and general manager. As Hertel’s successor, Michael Joseph sees an opportunity and a challenge: instill continuity in the company’s operations and leverage the Mace name to expand nationwide.

AT&T: 2017 end of the line for 2G

Cell carrier’s ‘sunset’ for GSM will force upgrade to 3G and 4G radios
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08/15/2012

YARMOUTH, Maine—AT&T will phase out its 2G networks by 2017, setting a long-anticipated timeline for the “sunset” of the technology and giving the alarm industry a target date to upgrade cellular equipment.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
 - 
08/07/2012

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

Dynamark launches account acquisition program

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08/01/2012

HAGERSTOWN, Md.—Dynamark Security Centers, which got back into the monitoring business by opening a new central station here last September, has rolled out an account acquisition program with no monthly minimums to give dealers more operational flexibility.

Cooperation spells success in Sacramento

SIAC teams with California Alarm Association, law enforcement to strengthen city’s alarm ordinance
 - 
08/01/2012

FRISCO, Texas—Add Sacramento to the list of SIAC success stories.

The Security Industry Alarm Coalition, working with the California Alarm Association and Sacramento’s police department, announced last week that SIAC’s best practices have been incorporated into the city’s revised alarm ordinance. The guidelines include annual permit fees and enhanced call verification to reduce false dispatches and maintain police response.

Rapid’s expansion plans reach east and west

Company moving ahead with headquarters project, new central station
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07/25/2012

SYRACUSE, N.Y.—Double-digit growth at Rapid Response is fueling a two-pronged expansion strategy, with plans proceeding for a new central station in the western United States and $11.3 million of new construction proposed at the company’s headquarters here.

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Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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