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Security Service Company acquires Pennsylvania neighbor

Deal with Four Star Electronic Security brings $17,000 in RMR
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08/29/2012

FLEETWOOD, Pa.—Security Service Company, based here, has acquired Four Star Electronic Security, a longtime provider of alarm monitoring, service and installation based in nearby Hamburg.

Mobile’s the word at annual DICE conference

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08/29/2012

BAY CITY, Mich.—Participants set the agenda at DICE Corp.’s annual Users Group Conference, so the topics can shift to reflect what is actually happening in the field. And a lot of the buzz at this year’s event focused on what everyone in the industry has been talking about lately: adapting to keep up with the Web.

New VP looks to expand Mace CS’ footprint nationwide

Michael Joseph now overseeing California central
 - 
08/22/2012

ANAHEIM, Calif.—Mace Central Station has seen its share of change in the past three years, including the acquisition of CSSS, a shift in CEOs and the recent departure of Morgan Hertel as vice president and general manager. As Hertel’s successor, Michael Joseph sees an opportunity and a challenge: instill continuity in the company’s operations and leverage the Mace name to expand nationwide.

AT&T: 2017 end of the line for 2G

Cell carrier’s ‘sunset’ for GSM will force upgrade to 3G and 4G radios
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08/15/2012

YARMOUTH, Maine—AT&T will phase out its 2G networks by 2017, setting a long-anticipated timeline for the “sunset” of the technology and giving the alarm industry a target date to upgrade cellular equipment.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
 - 
08/07/2012

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

Cooperation spells success in Sacramento

SIAC teams with California Alarm Association, law enforcement to strengthen city’s alarm ordinance
 - 
08/01/2012

FRISCO, Texas—Add Sacramento to the list of SIAC success stories.

The Security Industry Alarm Coalition, working with the California Alarm Association and Sacramento’s police department, announced last week that SIAC’s best practices have been incorporated into the city’s revised alarm ordinance. The guidelines include annual permit fees and enhanced call verification to reduce false dispatches and maintain police response.

Dynamark launches account acquisition program

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08/01/2012

HAGERSTOWN, Md.—Dynamark Security Centers, which got back into the monitoring business by opening a new central station here last September, has rolled out an account acquisition program with no monthly minimums to give dealers more operational flexibility.

Rapid’s expansion plans reach east and west

Company moving ahead with headquarters project, new central station
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07/25/2012

SYRACUSE, N.Y.—Double-digit growth at Rapid Response is fueling a two-pronged expansion strategy, with plans proceeding for a new central station in the western United States and $11.3 million of new construction proposed at the company’s headquarters here.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
 - 
07/25/2012

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.

Netwatch develops software to streamline video alarms

Company says new filtering technology will cut false dispatches, speed response times
 - 
07/25/2012

MEDFORD, Mass.—Netwatch, a global video monitoring company now operating in the United States, has developed proprietary software that the company says will enable its 25,000 cameras to filter duplicative alarms and, in turn, reduce false dispatches and response times for its customers.

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Poll

SSN News Poll November 2014

The Custom Electronic Design & Installation Association's CEDIA Expo is a home technology trade show with products and training related to audio, video, control, security and networking—and it's growing. CEDIA says the 2014 event, held Sept. 10-13 in Denver, had more than 18,500 attendees, an increase of 3 percent, and floor space increased 14 percent for the 480 exhibitors. But is this show growing in importance for the security industry? Tell us what you think.

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