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CentraLarm: Focus on education for dealers, customer experience

New processes, new training implemented
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07/11/2016

MANCHESTER, N.H.—CentraLarm Monitoring, a wholesale central station based here, is taking a multi-pronged approach to improving customer service, focusing more on dealer education and hospitality.

Bold Technologies refocuses on existing customers

Chuck Speck, Bold president, resigns
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07/05/2016

COLORADO SPRINGS, Colo.—Bold Technologies’ president Chuck Speck recently left the company to pursue other opportunities. Speck’s departure comes as the company takes a new approach, Bold CEO Rod Coles told Security Systems News.

Dynamark moves HQ

FAST Distribution collocated with Dynamark headquarters and monitoring center
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06/29/2016

HAGERSTOWN, Md.—Dynamark moved its headquarters into the same building as its monitoring center—a 28,000 square-foot space.

Seacoast Security acquires in Maine

Company is actively looking for more purchases
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06/29/2016

WEST ROCKPORT, Maine—Seacoast Security, a full-service company based here, acquired about 3,000 accounts, $80,000 in RMR, from Main Security Surveillance—sister company to Unlimited Technology.

Security Partners helps dealers with funding

Dealer receives multiple, no difference for the consumer’s payments
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06/27/2016

LANCASTER, Pa.—Security Partners, a wholesale central station based here, announced a new funding program for its dealers.

Dynamark enters mPERS

Trey Alter: Company will support dealers as they need
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06/22/2016

HAGERSTOWN, Md.—Dynamark has entered the mPERS space, working with Numera and the Libris device, and introduced a new mPERS program to its dealers.

PPVAR makes headway in California

SIAC’s Stan Martin expects National Sheriff’s Association to join cause
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06/22/2016

SACRAMENTO, Calif.—More law enforcement organizations are recognizing the benefit of alarm verification; the California Police Chiefs Association board of directors adopted a resolution at its annual meeting that clarifies the term “verified alarm” and supports priority response.

Catalyst offers advice to prospective PERS dealers

Affiliated Monitoring’s new conference gives attendees ideas for starting or bettering a PERS business
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06/14/2016

NAPLES, Fla.—Attendees at Affiliated Monitoring’s Catalyst conference walked away with advice on how to start or advance a PERS business, such as devoting resources specifically to PERS sales and marketing and understanding which technology to sell.

CSAA votes to change name to The Monitoring Association

Jay Hauhn: New name better reflects what monitoring companies do
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06/14/2016

FORT WORTH, Texas—The Central Station Alarm Association name is on its way out.

NXT-ID to buy LogicMark

O’Connor: Biometrics have a place in PERS
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05/25/2016

NAPLES, Fla.—NXT-ID, a biometric sensor company, has agreed to acquire PERS manufacturer LogicMark for $20 million. NXT-ID’s expertise in biometrics and miniaturization will help LogicMark develop PERS solutions, LogicMark president Kevin O’Connor said.

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Poll

SSN News Poll February 2017

The Cloud+ conference, held in Austin, Texas, at the end of November, addressed key issues—such as concerns with cloud technologies and the cloud’s future in physical security. The cloud's place in security has been an ongoing conversation. How are you approaching the cloud?