INDIANAPOLIS--General Emergency Monitoring took an avant-garde approach when upgrading its automation software; the company invited its board of directors, a group of non-industry professionals from the community, to examine product options.
After the discussion, the central selected the SIMS windows-based UL version and it is expected to be running in March.
BIRMINGHAM, Ala.--Third-party monitoring station ESC Central plans to curb false alarms, work with verified response locations and spike RMR by adding video verification--with help from the VVM-110 DSC alarm panel, which uses OzVision technology.
AUSTIN, Minn.--Cooperative Response Center's director of contact centers and central station Jeanne Hentges knew her operators "had to walk before they could run," when it came to a Bold Technologies Manitou upgrade.
BIRMINGHAM, Ala.--When ECS added video monitoring to its service line-up in January, the central navigated a technology that would help decrease false dispatches, work with jurisdictions that have gone to a verified response policy and improve monthly revenue services for dealers.