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Monitoring

Cooperative Response Center walks through upgrade

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02/01/2006

AUSTIN, Minn.--Cooperative Response Center's director of contact centers and central station Jeanne Hentges knew her operators "had to walk before they could run," when it came to a Bold Technologies Manitou upgrade.

The Land of Oz

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02/01/2006

BIRMINGHAM, Ala.--When ECS added video monitoring to its service line-up in January, the central navigated a technology that would help decrease false dispatches, work with jurisdictions that have gone to a verified response policy and improve monthly revenue services for dealers.

Brink's has own grand ole opening, central begins operations

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02/01/2006

KNOXVILLE, Tenn.--After 10 months of construction, the Brink's Home Security alarm monitoring and customer care facility center is scheduled to flip the switch for a first quarter opening.

Quick Response: swift to better serve integrators

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02/01/2006

CLEVELAND--Quick Response, a regional monitoring provider in the Midwest, has begun incorporating access control monitoring, recently obtained Five Diamond Certification for its dispatchers and looks forward to adding video monitoring.
The central, like others, is noticing that more of their customers are systems integrators.

Industry walks to D.C.

Brief
SSN Staff  - 
02/01/2006

WASHINGTON-- The Central Station Alarm Association and the Alarm Industry Communications Committee on Feb. 7 and 8 will hold briefings and visit members of Congress.

EPS gets second call

Brief
SSN Staff  - 
01/01/2006

GRAND RAPIDS, Mich.--In an effort to reduce the number of false alarms, Engineered Protection Systems, a full service security company, implemented enhanced call verification for customers in late 2005.

Graham Alarm adds Internet monitoring

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01/01/2006

MISSISSAUGA, Ontario--Graham Alarm Monitoring has a unique service method. It doesn't have a sales force, usually gets dealers signed on through word of mouth and its small size makes those dealers flexible and able to adapt to customers' needs.

Comcast expands

Brief
SSN Staff  - 
01/01/2006

RICHMOND, Va.--Comcast, a provider of cable communications products and services, added its services to the metro Richmond, Va.

On Command with disaster recovery center

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01/01/2006

CORONA, Calif.--The Command Center, a third-party monitoring business, created a disaster recovery center 45 miles from its southern California location to ensure continuous operation when disaster strikes.

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Poll

SSN News Poll February 2017

The Cloud+ conference, held in Austin, Texas, at the end of November, addressed key issues—such as concerns with cloud technologies and the cloud’s future in physical security. The cloud's place in security has been an ongoing conversation. How are you approaching the cloud?