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ADT sues Vision—again—over alleged deceptive sales practices

Vision says it 'vigorously denies the allegations' and plans to fight them
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11/18/2013

BOCA RATON, Fla.—Just months after settling one lawsuit with Utah-based Vision Security over what The ADT Corp. characterized as Vision's deceptive sales pitches, ADT announced today that it has filed a second lawsuit accusing Vision of similar practices.

Viper launches first smartphone app to monitor both car and home

The DIY monitoring system lets you ‘remove the keys from your life’
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11/13/2013

VISTA, Calif.—Viper, a longtime leader in car security, is now helping customers secure their homes as well, launching an affordable, DIY home security monitoring system controlled from a smartphone.

Comtronics goes retail with alarm sales

Security company will sell alarm systems to prequalified customers at its Verizon cellphone store
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11/13/2013

JACKSON, Mich.—Comtronics is the latest security company to take alarm sales retail.

Per Mar buys a pair of Indiana security companies

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11/06/2013

DAVENPORT, Iowa—Super-regional Per Mar Security has acquired the assets of two family-owned security companies in Indiana: Centech Security Systems of Valparaiso, and Walkerton-based S&L Services.

Vivint’s RMR now at $42.6m

Q3 and nine-month report for 2013 shows 18 percent increase in subscribers; inside sales playing a larger role at door-knocking company; attrition is 13 percent
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11/06/2013

PROVO, Utah—Vivint posted $42.6 million in RMR at the end of its third quarter, a 23 percent increase over one year ago.

Getting 'fence sitters' to commit to security

A new study from Parks Associates says a new value equation with smart home features draws customers
 - 
11/01/2013

DALLAS—Nearly 10 percent of the nation’s homeowners with broadband at home—about 5 million households—considered purchasing a home security system over the past year but didn’t acquire one, according to a new report from Parks Associates, a market research firm based here.

Vision wages legal battle over negative posting on Ripoff Report

The Utah summer-sales company files lawsuit saying it has been defamed, but the site says it’s not responsible for what users post on it
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10/30/2013

OREM, Utah—Vision Security, a summer-sales home security/home automation company here, is suing Ripoff Report, charging that the website is refusing to remove false and defamatory statements about Vision even after the author of the posting has since stated they aren’t true.

AT&T’s Digital Life in 52 markets this week

The company exceeds its goal of expanding to 50 markets in 2013; ARPU higher than expected
 - 
10/23/2013

DALLAS—When AT&T this spring launched Digital Life, its home security/home automation product, the company set a goal of being in 50 markets by the end of this year. But by the end of this week, AT&T will have surpassed that goal and says it plans to continue expanding to even more markets this year and next.

‘It’s all about the confidence to believe that you can’

For the fifth consecutive year, SSN is profiling women who are making their mark in the traditionally male-dominated world of security. Betsy Francis, area VP of sales and marketing for AT&T’s Digital Life, is one of seven women featured.
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10/16/2013

ATLANTA—Betsy Francis, area VP of sales and marketing for AT&T’s security/home automation solution, Digital Life, believes that being a woman aids her in promoting the product.

Vivint hires former Alcoa exec as CFO

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10/11/2013

PROVO, Utah—Vivint today announced the appointment of Mark Davies, former EVP at Alcoa, as the company's new chief financial officer. As CFO, Davies will lead Vivint's financial teams, streamline processes and draw on his extensive experience with financial strategy to create business plans for Vivint's investments, funding sources and financial transactions, according to a news release.

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Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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