LAS VEGAS—The annual Consumer Electronics Show didn’t used to loom so large on ADT’s radar. But 2014 marks the second year in a row the security giant has had a booth at CES and the company now views it an event not to be missed, according to Tony Wells, ADT SVP and chief marketing officer.
LEHI, Utah—One year after opening a 30,000-square-foot Innovation Center here, Vivint has outgrown its current facility and is now planning to move the center to a new building nearby that’s about three times the size of the existing center.
NEWTOWN SQUARE, Pa.—Alarm Capital Alliance had a robust 2013, with RMR growing nearly 14 percent and gross revenues by about 23 percent. Now, its purchase of Interface Security Systems’ Hawk Security adds immediate growth for 2014 and gives the company a new strategic position in Texas that promises even more.
LANCASTER, Pa.—Select Security, a super-regional based here, is starting 2014 with a restructured management team and goals that include a new inside sales program and additional growth of its summer sales program.
CARLSBAD, Calif.—If an unhappy customer posts a negative review of your security company online, you ignore it at your peril, according to a recent webinar on how to perform online damage control and also generate positive comments on your company.
MELVILLE, N.Y.—Ben Abrams, head of research and development for AFA Protective Systems, took one of Honeywell’s new 6100 Series Custom Alpha and Fixed-Language Keypads home before they were released in November.
NEW YORK—ADT’s dealer program has been one of the company’s “soft spots” for years but now is turning around after the company “culled” more than 100 lower-performing dealers over the past year or so, according to an industry analyst.
John Bergher, EVP of marketing and customer care for Sacramento, Calif.-based GHS Interactive Security, talks to Tess about the partnership GHS formed this spring with Solar Universe to offer homeowners a solution combining security, home automation and solar.