PITTSBURGH--Along with its announcement of new StaR Point national accounts offices in Boston, Dallas, Newport Beach, Calif., and Chicago, intended to serve its commercial business (see accompanying story, page 15), Vector Security also intends to cultivate its residential dealer base in some of those markets.
AUSTIN, Texas--Fearing that the thieves would use a stolen security company van as a ploy to enter its customers' homes and businesses. In House Security of Temple warned its customers to verify the identity of anyone claiming to be from InHouse Security wanting to enter their homes or businesses, KWTX reported.
LAS VEGAS--Winners of product achievement awards at the April 6 Security Industry Association's New Product Showcase program at ISC West included: Cyrex's MC750 for residential systems; UltraVision Security Systems' CMD1 for intrusion detection/prevention; and Bosch's Easy Series for false alarm reduction.
Ninety-four new products and services were entered into the program this year.
OVERLAND PARK, Kan.--Atronic Alarms executives Perry Atha and John Erickson are eager to talk about their upcoming move to new headquarters, but what they really want to discuss is how their market approach keeps customers and employees happy and contributes to their low rate of false alarms.
ATLANTA--A company that offers technologically advanced security systems should have equally sophisticated internal systems, says Bruce Turry, president and chief executive officer of Ackerman Security.
That's why, for the past three years, Turry's technicians have used Nextel devices for tasks such as viewing account history, closing out service tickets and billing customers.
Some companies this year have discussed the benefit of moving from operating their own central stations to partnering with a third party monitoring center, including RFI Communications, Red Hawk Fire & Security and Comtronics. Will more companies switch to using wholesale centrals?