End Users '20 under 40' 2017—Derrick Provencher

Derrick Provencher, 35

Security specialist lead, MAPFRE Insurance

Webster, Mass.

As the security specialist lead for MAPFRE Insurance, Derrick Provencher monitors all of the CCTV and other security systems for the company.

“We had zero cameras when I first got here and now we have 48 that have been installed over the past four-and-a-half years I have been with the company,” said Provencher. “I take care of the Kantech controls, access IDs and badges, as well as overseeing the day-to-day stuff—monitoring cameras, patrolling areas, and investigations anywhere around the world. I also work with local authorities on investigations.”

Provencher said that he got into security as a stepping-stone to become a police officer. “Since I have been in security for the past 10 years, I want to stay in the industry as I really enjoy doing it—working with the customers and employees—helping people,” he said, pointing out that he worked for five years with Securitas before coming into his current role at MAPFRE Insurance.

Over the past 10 years, Provencher said camera systems and access control have “come a long way, especially with all the card readers today going from keys to more mobile access control in the buildings, which will be a continuing trend. I look to eventually get it so everybody at the company will have a swipe card to get in and out of the building.”

He also sees a continued expansion of access control for buildings—tightening of security in and around buildings—while making it more convenient for employees, customers and visitors.         

“I am very excited to check out all of the new and emerging technologies, seeing whether or not it is a good fit and can benefit the overall security strategy we have instituted here now,” he said.