PSA promotes two, adds two others to support members, technology partners

WESTMINSTER, Colo.—PSA, the world’s largest consortium of professional systems integrators, has announced the promotion of two employees and the addition of two new employees to support its growing portfolio of members and technology partners.

Brittany Board was promoted to director of technology partners and Mike Chagolla to director of customer success, while Brooke Erickson was added as director of learning and development, and Kristie Kidder as director of marketing and communications,  further strengthening the offerings of the PSA and EDGE divisions. 

“We are looking forward to the positive impact Brittany, Mike, Brooke and Kristie will bring to our organization, our members and technology partners,” said Matt Barnette, CEO of PSA. “The inspirational leadership, diversity of skill set and depth of experience in our growing PSA team reflects our commitment to help our owners and members navigate the evolving integration landscape.”  

Board’s promotion to director of technology partners builds upon her success over the past six years at PSA, including the past three years as PSA and EDGE’s senior channel marketing manager. She will further expand PSA’s ecosystem of technology partners by establishing new vendor partnerships, deepening alliances with existing partners and developing relationships with key technology and business solutions partners. During Board’s tenure with PSA, the organization has significantly increased member and technology partner engagement. Board holds a bachelor’s in business administration and management from the University of Wyoming. 

Chagolla’s advancement to director of customer success speaks to his customer-first approach during his eight and a half years with PSA. Previously, he served as manager of operations and manager of customer service. In his new role, Chagolla will oversee the customer service team ensuring customers have a positive customer experience. Additionally, Chagolla will continue to lead the rollout of the buypsa.com online store for PSA owners and members to seamlessly purchase their top brands. His educational background is in business and general management studies. 

Erickson has over a decade of experience building learning and development programs for job-specific educational training and leadership programs. Erickson will shepherd the organization’s learning strategy providing members with industry-leading training programs. Most recently, she managed the leadership development and talent programs for White Cap and founded Soulshine Leadership, a platform and community resource for developing leadership qualities. Erickson earned a bachelor’s degree from the University of North Dakota, and a master’s degree in strategic leadership from Black Hills University.   

Kidder has spent more than 15 years creating and launching business-to-business technology brands and products. She will lead all marketing and communications strategies to elevate PSA’s security and audio-visual integrators and technology partners. Prior to joining PSA, Kidder worked for a national provider of smart poles, launching the company’s innovative product portfolio for smart cities and the wireless industry. Previously she worked in the audio-visual integration industry for eight years in marketing and business development roles for AVI-SPL and other systems integrators.

In addition, Kidder earned a Certified Technology Specialist (CTS – CAVSP) designation and certifications in Extron systems integration, SMART Technology and Hitachi interactive solutions. She holds a bachelor’s degree in political science from the University of Houston and a master’s degree in education from Nova Southeastern University.