Rapid Response to hire 70

SYRACUSE, N.Y.—Rapid Response Monitoring, based here, hosted a career fair at the Destiny USA mall, also here, on Jan. 14, to hire candidates for more than 70 openings. The company planned to hold first-round interviews with applicants at the event.

“If [applicants] are able to start immediately, we would put them in a training class in the next two weeks, and if they need a little more time to give notice we would work that out with them.” Christopher Denniston, marketing and communications manager for Rapid Response, told Security Systems News.

Training is key, Denniston said, so that all members of the company start with a base knowledge of what the company offers.

Most of the openings are for customer service positions in the monitoring facility. Almost all 70 openings are related to Rapid Response's year of record growth in 2014, in which its “number of monitored accounts [reached] over 950,000 subscribers,” Denniston said.

“The career fair is going to look very similar to one you would see for a variety of companies, except it's just going to be Rapid Response,” Denniston said, “The potential applicant will come in and have the ability to meet with representatives from each area of the company, depending on their interest.”

Rapid Response plans to hire another 60 employees when the expansion of its Syracuse facility—from 40,000 to 75,000 square-feet—is completed in 2016.

Rapid Response holds career fairs periodically, though not usually to this scale, Denniston said. The company is particularly interested in hiring locally in Syracuse to support the local economy, he said.

The company built a second facility in Corona, Calif., which is operational, with a grand opening to come in the next couple of months, he said.