RSPNDR, Immix announce partnership

TORONTO—RSPNDR Inc. has announced a partnership with video security software automation provider Immix to provide better intelligence to mobile security guard providers responding to verified security events.

This joint solution with a remote video monitoring software company for on-demand guard services will set a new standard for RSPNDR services, according to the company. Immix will offer RSPNDR’s one-click guard response services feature in the latest versions of the Immix CS and GF software platforms.

“The combination of Immix VaaS and RSPNDR’s distributed guard network offers customers the best of both worlds,” said Mark Zimmerman, RSPNDR’s CEO. “Consumers will get great remote monitoring every day and the fastest on-site response when they need it.”

The partnership will greatly enhance security event management, enabling the two companies to offer an embedded, end-to-end solution that allows central station operators monitoring video security events in the Immix platform to automatically generate a mobile security response through RSPNDR at the click of a button if there is a warranted threat on site.

This automation expedites the communication process as the operator does not have to verbalize the threat to the customer, which shortens calls and therefore minimizes the critical passage of time. Each type of security event can have a custom response procedure using Immix dispatch protocol through RSPNDR’s network of distributed mobile guard companies to secure the sites on demand and provide complete transparency and reporting.

“Immix is committed to seeking solutions that profoundly affect the alarm monitoring industry in a very meaningful way. Through this integration with RSPNDR we feel we can better address that ‘last mile’ communication with responding security personnel,” noted Chris Brown, CEO, Immix. “There has long been a demand for solutions like this within our industry and we are confident that this partnership will have tremendous benefits for the both the video monitoring and mobile patrol industries. Being able to create a priority security response and make sure that response is fast, efficient, and safe, shows our dedication to being good partners to our colleagues in the physical security community.”