U.S. monitoring centers embrace next generation IP-based signaling solution

CANTON, Ga.—Emizon, a communications company providing dual-path signalling, which uses the IP/broadband network as its primary path and Vodafone's GPRS network as its secondary path, on June 23 announced three U.S. monitoring centers—Monitoring Partners of Delray Beach, Fla., SentryNet of Greenville, Miss., and Statesville, N.C.-based Security Central—had signed on to use its Global 21 advanced signalling service.

According to Emizon EVP Jack McCurdy, Global 21 improves security, future-proofs security solutions, and makes installations easier. “Voice-over-IP service causes interruption because dialers are pretty much incompatible with a Voice-over-IP-type phone system. We offer a solution to that,” McCurdy said. “Our solution allows an installing alarm company to easily and simply convert a dialer panel to be able to utilize IP. We offer a complete end to end network solution that includes the hardware needed for the alarm installer to convert the installed system to IP. He puts it in, and it not only allows him to convert a panel from communicating over the phone line to utilizing IP, we also give him a built-in back up using wireless … We're a communications company with a strength in the alarm industry, rather than an alarm company trying to figure out a communications solution. We think we've built a better mousetrap.”

Michael Joseph, VP operations at SentryNet feels Global 21 will open up the industry and finally simplify IP for the security installer. “SentryNet is pleased to offer the Emizon solution. The dual path, open architecture technology that allows the Emizon communication device to work with any panel is leading edge in our industry,” Joseph said in a release. “Our dealers love the simple installation process. Emizon's Global 21 service installs quick and easy and it works.”

Monitoring Partners' controller Bill Lyons agreed. “It is a universal transmitter for all contact ID panels. It's a generic product that's not brand-specific, which is nice. It features full dialer capture of all contact ID signals and high-speed signalling to two fully redundant signal processors at the central station,” Lyons said. “Because of what the telephony industry is doing, because of changes in the telephony industry, with the state of the economy, with customers cutting back on landlines and going with IP connections only, this allows a natural migration from an analog to an IP-based communication method, and provides the customer with a higher level of security.”

Formed in 2003, Emizon developed the first secure, managed, dual-path alarm signalling service designed for broadband/IP networks. Available from leading monitoring centers in Australia, New Zealand, North America, the UK and Europe, Emizon's Global 21 service means that end users can now embrace the benefits—including improved functionality, flexibility and cost effectiveness—of today's IP networks, while maintaining and increasing security standards associated with traditional signalling services.