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Detroit enacts enhanced call verification

December 9, 2010Daniel Gelinas

DETROIT—Authorities here have teamed with the Security Industry Alarm Coalition and the Burglar and Fire Alarm Association of Michigan to enact an enhanced call verification policy to help reduce false alarms. The ECV policy went into effect Dec. 1 and, according to SIAC, resolves a situation that could have gone very badly for the industry. Enhanced Call Verification goes beyond a traditional single call to the premises, in that it requires a second call to a cell phone or alternative number...

ACT NOW ALARM, BFAAM, Burglar and Fire Alarm Association of Michigan, Commander Todd Bettison, Dean Belisle, Detroit, Detroit Police Department, DPD, ECV, Glen Mowrey, Security Industry Alarm Coalition (SIAC), Stan Martin