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Vivint enhances service teams with Agentforce

December 27, 2024SSN Staff

SAN FRANCISCO AND PROVO, UTAH — Salesforce announced that Vivint, an NRG company and provider of smart home and security solutions, is leveraging Agentforce to augment its customer service teams and provide 24/7 autonomous agent support for customers. Vivint specializes in smart home and security systems featuring automation and smart energy integrations. The company has received more than 400 patents for its smart home products and features and currently serves over two million customers...

Agentforce, NRG Energy, Salesforce, smart home, Vivint

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