Tag: Melissa Hansen
Five Questions: Melissa Hansen
January 27, 2015Amy Canfield
Melissa Hansen, the director of training for COPS Monitoring in Williamstown, N.J., started her career with the wholesale monitoring provider as a dispatcher 19 years ago. She now oversees COPS' complete training program across its six central stations, including educating new employees, CSAA Five Diamond certification, proprietary training for dispatchers, customer service and disaster preparedness instruction. She also is one of this year's Security System News' 20 under 40 winners. In early January,...
'20 under 40' 2014—Melissa Hansen
October 21, 2014Leif Kothe
Melissa Hansen, 38Training manager, COPS Monitoring, Morristown, N.J.What inspired you to get into the security industry?I was referred by my cousin who worked for COPS in 1995 when I started, and she loved the job, and told me what the position entailed, and from there I knew this was the right job for me, because I love having the opportunity to make a difference.What can be done to boost the ranks of young people in the industry?I think what really helped me, and what's really going to help the...