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Pro-Tec Design reaps rewards of investment

May 12, 2011Martha Entwistle

MINNEAPOLIS—Access control and network video are the bread and butter for Pro-Tec Design, but a third and increasingly important area of focus for the systems integrator is a growing menu of service offerings, company president Tom Hagen told Security Systems News. “Everyone says RMR is the name of the game and for us that comes through our service offerings,” he said. Pro-Tec offers standard maintenance agreements, which have several options such as taking care of any faulty...

Pro-Tec, Technical Service Engine, Tom Hagen