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Monitoring Matters

New central station opens in Maine

March 15, 2017Spencer Ives

CARIBOU, Maine—In Northern Maine, Virtual Managed Solutions LLC recently opened a wholesale monitoring center. “I have wanted to develop a central station for a number of years,” CB Smith, CEO of Virtual Managed Solutions, said. The development of the monitoring center started in September 2016, and Smith credited the company's VP and CIO Steve Boddy with much of the due diligence and technological setup. Virtual Managed Solutions, or VMS, has operated a contact center here since...

CB Smith, Steve Boddy, VMSCS

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