Cooper Notification opens new technology center and training institute

New facility designed to meet growing demands of mass notification industry
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Tuesday, July 5, 2011

SARASOTA, Fla.—Cooper Notification recently announced the opening of its new Technology and Customer Solutions Center and Training Institute here.

Cooper Notification, a major supplier of life safety notification and mass notification solutions—which are increasingly in demand by governmental institutions and others—is a platform of Cooper Industries. The new state-of-the-art, 25,000-square-foot facility, which opened May 1, is “designed to meet the growing demands of mass notification industry,” the company said in a release.

Ted Milburn, VP marketing for New Jersey-based Cooper Notification, told Security Systems News, “We’re so excited” about the new center.

Participants at the training institute will receive an “interactive, hands-on educational experience” and the information “needed to effectively sell, survey, design, deploy, install and maintain Cooper Notification’s mass notification systems for emergency communications,” according to a company release. It said the new technology center will be used for “business and product development, customer demonstrations and fostering partner relationships.”

Milburn said that the customer center “really has working live systems of everything we offer, all of our solutions,” so customers can understand how they work.

At the training institute, he said, installers and technicians can sit down with equipment and actually do the work. “They turn the screws and they connect the equipment because we want to make sure if they make mistakes in installation, they’re going to do it in our classroom and they’re not going to do it out in the field,” Milburn said.

Also, he said, the facility is a Center of Excellence for the engineering of Cooper Notification’s products, with a large, high-tech testing lab.

He said Cooper Notification is “heavily involved” in making mass notification products that are easier to install and maintain and that also meet new code demands for intelligibility of voice systems. “We’re putting a lot of our energy around all of the components of the systems that will give us the ability to be much more understandable,” Milburn said.