New markets in store for systems integrator

Saturday, May 1, 2004

CANTON, Mass. - Systems integrator Mac Systems said several months ago it would look to new markets in the future and it turns out the company’s prediction is becoming reality.

Two locations opened back-to-back for the systems integrator in April. One location is the company’s new headquarters here, while the second is its first office in Connecticut. Both are aimed at positioning the company for future growth.

“We’re starting to see a turnaround in the economy here,” said Bob McMenimon, chief executive officer of Mac Systems. “We’re starting to see more RFP’s on the street.”

Mac Systems new, 20,000-square-foot headquarters was designed to provide the company with a central location to operate the business. It is located closer to Boston than its previous office in Avon, Mass., and includes a training facility for customers.

“Now we have terminals in front of each of the students so they’ll be able to interact with the system and live with the teacher,” said Tom Heenan, vice president of sales and marketing. “Before it was all governed by the structure,” and was more of a lecture than hands on, he said.

The new facility also allows Mac Systems to centralize its engineering and design department, which recently doubled in size to six people. The department serves as a panel production and stage area for systems, enabling the company to test products before they are installed at a customer’s site.

In Connecticut, the company opened an office in Newington, just outside of Hartford. Two sales people are working from the office, which serves as the company’s first branch. Plans call to bring onboard in-house technicians within two months of its opening.

Other locations in the New England area could follow for Mac Systems to serve its growing customer base. The company is expected to see more business come its way thanks to a recent contract SecurityNet won to provide security to Coca-Cola locations throughout the country. Mac Systems is a member of SecurityNet, an organization of systems integrators who work together to serve national clients.

Already Mac Systems employs 70 people, but McMenimon expects the number could grow to 100 within the next year and a half.