NMC issued a Managed Video Services UL 827B listing

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Monday, May 4, 2020

LAKE FOREST, Calif.—National Monitoring Center, a Netwatch Group Company, announced that it has been issued the certificate of compliance from UL that certifies NMC and Netwatch Group as a UL approved monitoring station for managed video services.

The scope of UL 827B, as defined by UL a global safety science organization, covers managed video services provided by monitoring stations that deliver security services by leveraging video cameras and related video technologies installed at protected properties to form all or part of an electronic security system. The managed video service provider employs staff located at a Managed Video Monitoring Station (Command Center/Central Station) to view video streams, make situation-awareness informed decisions, interact with people or systems at a protected property, notify identified parties of events, or other services.

The unique aspect of companies obtaining this certification is the active management of security events and subsequent engagement, including handoff and tactical support to law enforcement, all in real time via command center-based agents.

“The significance of NMC’s certification by UL further sets us apart from other monitoring stations and we couldn’t be prouder to be a part of a distinguished group that continues to set the standard in the security industry,” NMC President Woodie Andrawos said in the announcement. “For nearly 20 years, we have prided ourselves on being the premier 3rd party monitoring station that provides 24/7 best-in-class monitoring nationwide for independent dealers. We continue to invest in services, including our proprietary Netwatch Proactive Video Monitoring Service, that enable our dealer and integrator partners to differentiate themselves in the market with high-value RMR opportunities.”

Qualified monitoring stations for the UL 827B certification are required to undergo an audit during each calendar year by UL’s audit staff in order to verify continued compliance. Such audits assess both the monitoring station facility and the delivery of services to subscribers who have been issued UL Monitoring Certificates.

NMC is a third party monitoring company with monitoring centers in California and Texas. As part of The Netwatch Group, NMC expands its suite of wholesale monitoring services with proactive video monitoring, exclusively available through its channel partners.