SecureOne completes its metamorphosis

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Monday, March 1, 2004

JACKSONVILLE BEACH, Fla. - Three years ago officials at SecureOne Protection Services embarked on a mission to evolve from a traditional residential security company to become a systems integrator serving the Northeast Florida market.

The final piece of its transformation has now happened, with a new headquarters that gives the company a facility to house its growing staff and updated computer network system.

“The whole purpose of building a new building was to create a better infrastructure,” said Jim Smith, president of SecureOne. “We want to make sure that we can competently service what we sell.”

SecureOne began entering the integrated security market several years ago, as it migrated away from the residential burglar alarm market to focus more on installing CCTV and access control systems. The company hired several seasoned veterans and added an engineering department, all to expand the company’s competency in integrated security.

“That’s the growing market,” said Smith. “The residential market has been done over and over and over. Now, it’s just done from a real money making perspective.”

The commercial market, said Jeff Watters, general manager of SecureOne, is also more stable. “Every Joe is putting in an alarm system out there,” said Watters.

Today, nearly 70 percent of the company’s business comes from the commercially installed systems. Smith declined to release how many customers the company serves, but said they number several thousand.

Moving into its new, 5,200-square-foot facility in December marked the completion of SecureOne’s transformation. Besides housing administrative and executive staff, it also includes a larger warehouse and room for additional employees. Smith expects the company’s sales revenue could double in the next two years.

“The groundwork has been laid and everything is falling into place now,” said Smith.