Telguard adds PERS partner

Company licenses cell technology to provider of medical alert systems
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Wednesday, April 3, 2013

ATLANTA, Ga.—Telguard has expanded its reach into PERS by licensing its cellular technology to medical alarm provider Mytrex, a combination that Telguard says will help alarm dealers protect and increase their RMR.

The technology in Telguard’s TG-P cellular PERS communicator can now be found in Mytrex’s MXD3G. Mytrex, based in South Jordan, Utah, is marketing the PERS device to independent seniors who are doing away with POTS but still want medical response service. The MXD3G is VoIP and cable compatible.

Shawn Welsh, vice president of marketing and business development for Telguard, said the company talked with a number of manufacturers of in-home PERS units in the hopes of landing a cellular partnership. Telguard, a division of Telular Corp., provides solutions for wireless monitoring of intrusion and fire systems.

“We found that most manufacturers were kind of working on something or were not interested in working together,” Welsh told Security Systems News. “Then I found Mytrex. They had an interesting product that they had just developed called the MXD. We had the opportunity to partner with them, license our technology and bring to market the first self-contained cellular PERS unit.”

For the monitoring industry, a key selling point of the MXD3G is that it doesn’t require central stations to purchase and maintain proprietary equipment. As long as a dealer’s central station advertises support for two-way voice, the MXD3G using Telguard service can be installed to deliver it, the company said in a prepared statement.

Welsh said the partnership with Mytrex is “an exclusive deal to support the MXD3G specifically,” adding that Telguard’s TG-P is still available universally for all PERS units. The MXD3G can be purchased through Mytrex or Telguard.

Asked about Telguard’s plans for personal emergency response systems beyond the Mytrex deal, Welsh said the company was standing pat for now.

“Mobile PERS is certainly going to expand the overall market for PERS to younger people and it’s going to do a lot of great things for the industry in that regard,” he said. “But as it relates to us, we’re really looking right now at bringing solutions to the core volume of business that’s being done, and that’s in the in-home PERS space.”