Monitor America debuts at ISC East

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11/28/2012

SecureWatch 24’s new Fusion Centre in Moonachie, N.J., has a new tenant: Monitor America.

That’s the name of the company that will be operating the 25,000-square-foot central station at the facility, which served as an emergency command post for police and municipal officials after Hurricane Sandy.

Jay Stuck, chief marketing officer for Monitor America, said the company “brings together virtually all existing alarm and hosted video services available today, including video analytics, in one central point.”

Stuck said Monitor America is developing a third-party sales initiative and a traditional dealer program. It will all be anchored by the advanced technology at the Fusion Centre, with a 40-by-11-foot video display wall overlooking stadium-style seating for 36 operators.

“It looks like something NASA might put together—our dealer customers and integrators will be knocked out by it,” he said.

Monitor America is hosting a sneak preview of its new facility during ISC East and is expected to begin formal operations by the end of January.

After the storm: How did you cell carrier measure up?

It’s only been a month since Sandy, but officials are already deep into assessing its impact on everything from tunnel vulnerability to emergency communications. Part of the evaluation concerns cellular service, with FCC hearings set early next year on network performance during and after the storm.

Lou Fiore, chairman of the Alarm Industry Communications Committee, said the group plans to weigh in and is seeking comment on the following:

1) How alarm service was adversely affected by cellular carriers’ handling of the storm.
2) How cell carriers handled prioritizing restoration of service.
3) How cell carriers communicated with alarm companies about storm issues.
4) How any problems can be resolved.

Fiore said the issue will be discussed at the AICC’s Dec. 6 meeting and all comments are appreciated. Responses can be sent to Ltfiore@aol.com.