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Monitoring

Guardian implements ASAP to PSAP in Richmond

Jason Bradley: program is a ‘differentiator—with potentially limitless possibilities for signal transmission
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08/27/2014

WARRENDALE, Pa.—When Jason Bradley was named director of central station operations in April, he said implementing the Automated Secure Alarm Protocol program would be high on the agenda.

SentryNet brings back the cruise

The company is also weeks away from rolling out a second enhanced version of its mobile app
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08/27/2014

PENSACOLA, Fla.—A few weeks away from releasing the second installment of its dealer app, SNapp 2.0, SentryNet, a monitoring company based here, announced it’s also doing something else for the second time: booking a Carnival cruise to Cozumel, Mexico, which high-performing dealers can earn tickets to.

Protection 1 goes live with ASAP program

Pam Petrow, CSAA VP, says local advocacy will be key to getting more PSAPs—and central stations—on board
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08/20/2014

ROMEOVILLE, Ill.—Protection 1, a security company whose monitoring arm is CMS, is the latest central to go live with the Automated Secure Alarm Protocol program, according to an announcement from the CSAA.

Does GIS have a future in monitoring?

The industry’s mobile trajectory could make Geographic Information Systems into a broader trend, industry watcher says
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08/06/2014

LONGMONT, Colo.—On the central station side, effective and timely use of information can make the difference between a better or worse outcome. It’s within this discussion that a tool like Geographic Information Systems, or GIS, can look like a difference maker, both for central stations and subscribers, Tim Auen, director of mobility products at Intrado, a provider of emergency communications infrastructure, told Security Systems News.

Video verification: A police chief’s perspective

For law enforcement, the essential task for video verification technology is to maintain confidence that a priority response is needed, police chief says
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08/06/2014

HIGHLAND PARK, Texas— Law enforcement is taking an increasingly active role in shaping video verification alarm policies. Hear what a police chief involved in the development of video verification best practices has to say about their impact.

CSAA considers nationwide licensing bill

Bill would make licensure process less of a financial and logistical hassle for central stations
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07/23/2014

VIENNA, Va.—Concerned about the burden of inconsistent licensing across state lines, the Central Station Alarm Association's Contract Monitoring Council is measuring industry attitudes toward a bill that would seek to address several licensing-related challenges.

Sonitrol of Hawaii opens monitoring station

Company plans to double staff at the new facility within the next year
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07/16/2014

HONOLULU, Hawaii—Sonitrol of Hawaii, a provider of verified security systems based here, has opened a new central monitoring station to serve the Hawaii market.

UCC buys Red Hawk’s monitored accounts

Deal gives UCC 153 new alarm dealers and 20,000 new accounts
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07/11/2014

SAN ANTONIO—United Central Control, a provider of monitored security services based here, has purchased the wholesale monitored accounts of Red Hawk Monitoring, a wholly owned subsidiary of Houston-based Red Hawk Fire & Security.

Monitoring in the IP age

Panelists at ESX discuss how central stations need to evolve to prosper in the age of IP signals
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07/09/2014

NASHVILLE, Tenn.—Good advice on running a central station was in no short supply at ESX. The show’s entire lineup of monitoring track seminars covered virtually every aspect of what it takes to thrive as a central station in 2014 and beyond.

Metrodial to go live with trio of mobile apps

The central station is the first adopter of SmartTek’s trio of personal protection apps, which includes an app-based mPERS service
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07/02/2014

HICKSVILLE, N.Y.—With several different mobile PERS models gaining traction in the monitoring space, it’s not yet clear what type of device and what combination of features will be the winner in the marketplace.

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Poll

SSN News Poll October 2014

More and more connected products in homes and businesses increasingly provide central stations with new revenue and service opportunities to monitor those devices. But some say that to do that, centrals need to change and become more like data centers. Do you agree? Tell us what you think the central station of the future will look like.

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