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Monitoring

CSAA considers nationwide licensing bill

Bill would make licensure process less of a financial and logistical hassle for central stations
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07/23/2014

VIENNA, Va.—Concerned about the burden of inconsistent licensing across state lines, the Central Station Alarm Association's Contract Monitoring Council is measuring industry attitudes toward a bill that would seek to address several licensing-related challenges.

Sonitrol of Hawaii opens monitoring station

Company plans to double staff at the new facility within the next year
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07/16/2014

HONOLULU, Hawaii—Sonitrol of Hawaii, a provider of verified security systems based here, has opened a new central monitoring station to serve the Hawaii market.

UCC buys Red Hawk’s monitored accounts

Deal gives UCC 153 new alarm dealers and 20,000 new accounts
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07/11/2014

SAN ANTONIO—United Central Control, a provider of monitored security services based here, has purchased the wholesale monitored accounts of Red Hawk Monitoring, a wholly owned subsidiary of Houston-based Red Hawk Fire & Security.

Monitoring in the IP age

Panelists at ESX discuss how central stations need to evolve to prosper in the age of IP signals
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07/09/2014

NASHVILLE, Tenn.—Good advice on running a central station was in no short supply at ESX. The show’s entire lineup of monitoring track seminars covered virtually every aspect of what it takes to thrive as a central station in 2014 and beyond.

Metrodial to go live with trio of mobile apps

The central station is the first adopter of SmartTek’s trio of personal protection apps, which includes an app-based mPERS service
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07/02/2014

HICKSVILLE, N.Y.—With several different mobile PERS models gaining traction in the monitoring space, it’s not yet clear what type of device and what combination of features will be the winner in the marketplace.

PPVAR completes video verification best practices in time for ESX

The best practices identify three different threat levels for video verification
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07/02/2014

NASHVILLE, Tenn.—Meeting the ESX deadline it set for itself late last year, the Partnership for Priority Video Alarm Response has completed a best practices document for video verification, which distills feedback from more than 30 security companies, 12 law enforcement agencies and four insurance industry associations.

Essence USA looking beyond the panic button with PERS

Powered by an analytics engine, the company’s new in-home PERS unit aims to give central stations a more complete picture of behavioral patterns and health trends
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06/25/2014

HOBOKEN, N.J.—Yaniv Amir, president of Essence USA, believes PERS units need to become smarter, more intuitive and better able to transmit information passively. In short, they need to become less reliant on the human factor that comes with hitting a pendant. Devices best able to accomplish this, he says, will become differentiators for central stations.

PPVAR, SIAC talk verified alarm standards

Guidelines needed to govern how central stations and PSAPs interact during a dispatch
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06/11/2014

LAS VEGAS—It’s little wonder that the topic of verified alarms tends to spark dialogue between those in law enforcement and the alarm space. Intended to reduce false dispatches while increasing apprehensions, verified alarms—and the policies that guide them—are of critical importance to both groups, and continue to shape the relationship between them.

Private equity firm invests in MobileHelp

The mobile PERS provider, which has a CAGR of 163 percent since 2011, has its eyes on telehealth frontier
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06/06/2014

BOCA RATON, Fla.—Florida-based private equity firm Stonehenge Growth Equity Partners has invested an undisclosed amount in MobileHelp, a mobile PERS provider based here.

Security Partners deploys new video verification service from Alarm.com

The residential service is based on image sensors, which detect motion and serve video clips to central stations in an alarm event
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06/04/2014

LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, is optimistic about the potential of video verification in the residential market. That’s one reason they’re an early adopter of a new video verification service from Alarm.com, an interactive services company with an established presence in the home.

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Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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