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Jeffrey Gardner named CEO of Monitronics

He brings M&A experience to company
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08/26/2015

DALLAS—Mike Haislip, CEO of Monitronics, is retiring and Jeffrey Gardner will succeed him starting Sept. 10.

Monitoring stations with an edge: Earning dealer loyalty

Flashy incentives are nice, but dealers care more about a central station’s service, technology and expertise
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08/26/2015

YARMOUTH, Maine—It’s supposed to be a win-win when wholesale central monitoring stations want to manage, service or purchase accounts from alarm dealers. The dealer can acquire some capital. The central station builds its portfolio. This business relationship can be sweet, as when central stations offer perks to purchase accounts. Or it can go sour when the central station and the dealer, after an account transfer, wind up competing with each other for customers.

ADT goes live with ASAP

Other large nationals expected to follow suit
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08/26/2015

BOCA RATON, Fla.—ADT has joined the ASAP to PSAP program, which will cause a positive chain reaction for the program, increasing its prevalence nationwide, according to Jay Hauhn, CSAA executive director.

World Wide competes with DIY cameras

Company to offer professionally monitored DIY cameras
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08/19/2015

GARDEN CITY, N.Y.—World Wide Security, a full service security company based here, sees video monitoring as an avenue for growth, and plans to offer its own low-cost, self-installed cameras.

Design matters at Vivint’s new monitoring center

Dixon: Center is built to benefit employees and the bottom line
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08/05/2015

EAGAN, Minn.—Featuring natural light, an expanded cafeteria with free food and a pond where employees can go fishing during breaks, Vivint’s new monitoring center is loaded with employee-pleasing amenities that translate into increased productivity and profits for the company, according to Steve Dixon, Vivint’s VP of customer experience and operations.

Wayne Alarm builds out AES Network

Company expands with small acquisitions
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08/05/2015

LYNN, Mass.—Driving up to Wayne Alarm Systems it’s hard to miss the 340-foot tower, which supports the company’s AES mesh radio network.

Many manners of monitoring

Third-party, proprietary, cloud: What’s the difference?
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08/05/2015

YARMOUTH, Maine—Central station monitoring comes in a variety of flavors. What’s the difference between an installing company that does its own monitoring and a proprietary central station? Are third party and wholesale synonymous? What about new cloud technology that some say will usher in new categories of central station monitoring? In an effort to sort out the differences, Security Systems News turned to CSAA president Jay Hauhn.

Z-Tech ups marketing, sees growth

Lowered pricing helped bring in dealers
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07/29/2015

MEMPHIS, Tenn.—Simple but aggressive marketing efforts helped Z-Tech Central increase its dealer base by 33 percent in the last six months, Jonathan Frase, company partner, told Security Systems News.

PERS professionals to gather in Orlando

Majority of industry will be represented
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07/22/2015

ORLANDO, Fla.—Eighty percent of PERS companies are expected to be represented at the Medical Alert Monitoring Association’s annual meeting this year, according to Daniel Oppenheim, a MAMA board member and VP of Affiliated Monitoring.

Fire services trump alarm industry at NFPA vote

NFPA motion 72-8 passes, with implications on central stations
 - 
07/16/2015

CHICAGO—A recent NFPA vote that may result in restriction for central stations on matters of fire alarm monitoring should serve as a wake-up call to the security industry to be more involved with the National Fire Protection Association, according to Kevin Lehan, executive director of the Illinois Electronic Security Association.

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Poll

SSN News Poll October 2015

Some security companies are very active in charities. SSI founded Allegiant Giving to provide disabled veterans with specialized wheelchairs. Alliance Security donates security systems to victims of domestic violence. Dozens of security companies support Mission 500. Is your company involved?

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