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Top 2015 monitoring trends: ASAP, DIY, PERS and cloud

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12/16/2015

YARMOUTH, Maine—CSAA’s ASAP to PSAP program, DIY being paired with 24/7 professional monitoring, PERS, and cloud automation were talked-about trends in monitoring in 2015.

DMC upgrades its central

Company could add new offerings in 2016
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12/14/2015

MIDLOTHIAN, Ill.—DMC Security, a full service company based here, spent the last year upgrading its monitoring center, including new infrastructure, servers, phones and computers. It’s looking into new services for 2016, including remote access control for customers.

My Alarm Center launches new DIY division

LivSecure sells DIY install devices with 24/7 professional monitoring
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12/08/2015

NEWTOWN SQUARE, Pa.—My Alarm Center launched LivSecure, a direct-to-consumer division focused on DIY-installed equipment paired with professional monitoring.

UCC puts focus on dealer education

Company hosted two classes this year, planning more for 2016
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12/02/2015

SAN ANTONIO—Wholesale central station UCC is investing more in its dealers, recently with a new line of regional educational sessions, according to company SVP Mark Matlock.

Fire install company gets into monitoring

Ahern uses wholesale central COPS Monitoring
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11/24/2015

FOND DU LAC, Wis.—Ahern Fire Protection, a fire installation and service company based here, has started offering fire alarm monitoring along with its other services.

Central Monitoring values consistency

Written protocols, like checklists and manuals, help create accountability
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11/16/2015

ALBANY, Ga.—Judy Randle, president of Central Monitoring, gave alarm dealers advice on creating consistency through checklists and manuals at this year’s Honeywell CONNECT, in the session “Run your business like a franchise: Why policies, processes and procedures are important.”

Stanley Security acquires SentryNet

Companies create new offerings for dealer base
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11/10/2015

INDIANAPOLIS—Stanley Security, based here, acquired wholesale monitoring company SentryNet, resulting in new programs for SentryNet’s dealer base.

2G sunset: Now or never

Plan, prepare, get started, experts say
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10/28/2015

SCOTTSDALE, Ariz.—Alarm Protection Services has converted 1,100 of the 1,800 2G systems in its customer base. That’s helped its business and it only lost four customers who did not want to upgrade, according to Spencer Smith, APS president.

Diebold is first major commercial provider to go ASAP

Rollout will be complete in three cities by end of November
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10/21/2015

NORTH CANTON, Ohio—Diebold, the first commercial-focused company to participate in the ASAP to PSAP program, will be up and running in three cities by the end of November, Damon Kanzler, Diebold’s VP centralized services and business processes, told Security Systems News.

New leadership brings new approach to CSAA education

Association hosts session on industry businesses and health care
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10/21/2015

SONOMA, Calif.—At its first annual meeting with new leaders Jay Hauhn and Pam Petrow, the CSAA agenda included educational topics that directly affect central station business operations and products, such as the Affordable Care Act.

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