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Monitoring

False alarms, competition contribute to decline in monitoring revenues

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08/01/2003

SAN JOSE, Calif. - Security monitoring remains a highly sensitive segment of the overall industry, and false alarms and the policies to address them around the country may be contributing to lower revenues, Frost & Sullivan analysts said in a recent report.

SentryCom launches video command center

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07/01/2003

VALENCIA, Calif. - Following about two years of planning and design, Sen-tryCom, an interactive video monitoring provider, has launched its command center here, which is initially serving about 18 dealers and approximately 1,500 accounts from Florida to Hawaii.

Briefs

SSN Staff  - 
07/01/2003

Westar, Protection One board members step down

TOPEKA, Kan. - Two men who served on Westar Energy’s Board of Directors resigned from the board in mid-May, according to officials.

NACC rolls out interactive service

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07/01/2003

IRVINE, Calif. - In what it expects to be the next generation of the monitoring market, National Alarm Computer Center has rolled out a new Interactive Vi-deo Monitoring service for its dealer customers that it eventually expects to outpace the revenue potential of traditional alarm monitoring.

Once again, UCC expands central

 - 
07/01/2003

SAN ANTONIO - Less than a year after doubling the size of its monitoring center, United Central Control is expanding again.

The company is in the process of adding another 2,300 square feet to its existing 4,000-square-foot monitoring center, driven mainly by the addition of a new customer service department, according to Mark Matlock, vice president of sales and marketing for UCC.

ADT taking interactive video mainstream

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07/01/2003

BOCA RATON, Fla. - In the hopes of capturing new commercial customers and upgrading how it serves its current client base, ADT Security Services is putting its marketing muscle behind its interactive video monitoring service, InterACT.

SentryCom dealer program aimed at burgeoning interactive market

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07/01/2003

VALENCIA, Calif. - SentryCom’s authorized dealer program, unveiled in mid-April, allows dealers to participate in 20 percent of the recurring revenue on the lifetime of the contract,100 percent of whatever amount of value-added increase they place on the contract, as well as all equipment and installation fees.

Franchise founder buys back the business

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07/01/2003

DAYTON, Ohio - A family that founded a Sonitrol franchise here in the early 1970s has repurchased the company and is now busy building the two-location business through a combination of internal sales and a recent acquisition.
Chip Shiver, president of Sonitrol of SW Ohio, bought the franchise from Sonitrol Corp.

PSI upgrades Sonitrol central

Renovations will include software, equipment upgrades
 - 
06/01/2003

SAN BERNARDINO, Calif. - A Sonitrol franchisee here is undertaking an extensive renovation project that will ultimately relocate and expand the central station while upgrading to a new monitoring software platform.

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Poll

SSN News Poll August 2019

According to new research from Parks Associates, interest in DIY security systems is on the rise with 52 percent of households that are highly likely to purchase a security system in the next 12 months planning to buy a system that is self-installed. This month’s News Poll looks to gauge reader’s thoughts on DIY’s impact on security overall.