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Morgan Hertel to focus on tech and trends in new role at Rapid Response

Communications pathways will be ongoing challenge for security industry
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05/18/2016

SYRACUSE, N.Y.—In his new role as Rapid Response Monitoring VP of technology and innovation, industry veteran Morgan Hertel intends to help Rapid leverage new and emerging technology in the monitoring space.

Numera releases new line of wearables

Wearables aims to make Libris users more comfortable
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05/16/2016

CARLSBAD, Calif.—Numera’s new line of wearables is designed to be used by Libris mPERS users when they’re  at home.

Wayne Alarm builds out headquarters

Doubled monitoring space brings hosted and managed access in-house
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05/11/2016

LYNN, Mass.—Wayne Alarm Systems, a full-service company based here, is building out its headquarters, expanding its monitoring space, and growing its account base, partly through acquisition.

Dynamark starts Partner Council

Council discussed partner incentives like competitions for vacations
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05/04/2016

HAGERSTOWN, Md.—Dynamark has a new way to communicate with its partners, a recently created partner council, which will meet regularly to give the company feedback.

Monitoring America to build back-up facility

Alarm co-op’s new site could be operational before 2017
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04/27/2016

TULSA, Okla.—Monitoring America Alarm Co-op president Ron Wies said construction of the third-party central station’s redundant facility in nearby Owasso, Okla., may start next month.

Integration firm spins off video monitoring operation

ICU split the division off to avoid channel conflict
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04/27/2016

SCOTTSDALE, Ariz.—ICU Security Group, an integration firm based here, is spinning-off its proactive video monitoring division, SARC Monitoring, into a separate company.

DMP dealers can now offer day-to-day monitoring

OnDemand Monitoring enables end users to decide when they want monitoring and when they don’t
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04/15/2016

LAS VEGAS—DMP introduced its new OnDemand Monitoring feature at its April 5 owners’ forum.

SMS: The path to reducing work for central stations

End users can now get fewer calls, acknowledging low-priority alarms with a text
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04/04/2016

YARMOUTH, Maine—Monitoring centers can reduce their workload through alerting users by SMS text messages; more central station automation platforms are expanding this offering.

Freeus more than doubles customers in post-acquisition year

Company to show off first Freeus product at ISC West
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03/30/2016

OGDEN, Utah—Since Freeus’ acquisition of Securus’ PERS assets in early March 2015, the company has doubled its customer base and now has more than 100 dealers.

PasWord Protection acquires in its footprint

ISC Security’s former owner to join PasWord as consultant
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03/29/2016

HAMILTON, Ontario—PasWord Protection Services, a full service security company, has acquired ISC Security, both based here. The deal adds 500 accounts, bringing PasWord’s total monitored account base to more than 9,000.

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Poll

SSN News Poll January 2017

Some companies this year have discussed the benefit of moving from operating their own central stations to partnering with a third party monitoring center, including RFI Communications, Red Hawk Fire & Security and Comtronics. Will more companies switch to using wholesale centrals?