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COPS bringing more information to customers' fingertips

The grouped access enhancement allows subscribers to place up to five accounts on test at once from a mobile phone
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05/21/2014

WILLIAMSTOWN, N.J.—COPS Monitoring is enhancing its mobile subscriber access product—called MPower Me—by introducing “grouped access,” which allows customers to view and manage multiple accounts from their smart phones at once.

SW24 tests national strategy in Manhattan’s Diamond District

‘Hey, you in the red tie,’ SW24 woos customers with Fusion Centre, armed guard capability, retail store and lighthearted ad campaign
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05/21/2014

NEW YORK—It has ambitions to become a national enterprise-level security provider, but SecureWatch 24, a full-service security company based here, also has identified a strong market in its own backyard—the roughly 3,000 high-end jewelry stores in Manhattan’s famous Diamond District.

Alarm Relay launches mobile app for interactive services

The new app allows customers to control security systems and interactive services remotely
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05/14/2014

EL CAJON, Calif.—Alarm Relay, a full-service security company, is embarking on a multiphase mobile strategy with both near- and long-term goals.

BCI Technologies pursuing video verification in residential market

Once exclusively a national integrator, BCI is making inroads into the RMR market, and video verified alarms are helping the company do that
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05/14/2014

GRAND PRAIRIE, Texas—The topic of video verified alarms in the residential sphere featured prominently in a few panel discussions at ISC West, and it figures to remain a relevant topic as prices fall and technology improves.

World Wide Security changing the PSAP data model for mPERS

The company’s PERS division, Life Button 24, is rolling out a new service that central stations can use to get timely PSAP data
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05/07/2014

GARDEN CITY, N.Y.—Since the inception of mobile PERS, central stations have faced the problem of getting the devices to cheaply and reliably identify the appropriate public safety answering point during an emergency situation.

Centralarm opens new West Coast facility

President says the one-time regional company is now in 'acquisition mode'
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04/30/2014

MANCHESTER, N.H.—Centralarm Monitoring, based here, has added a third facility in Monterey, Calif., a move that reflects a concerted effort by the company to continue expanding its national footprint.

ADT to acquire Protectron for $500 million

Imperial Capital’s John Mack: Agreed upon deal is ‘far and away’ the largest deal for ADT as independent company
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04/30/2014

BOCA RATON, Fla.—In what will be its largest acquisition as an independent company, ADT has agreed to acquire Canada-based monitoring giant Protectron in a $500 million deal, giving the company another 400,000 customers north of the border.

Guardian brings in former central station leader at AT&T

Jason Bradley says ASAP to PSAP is 'high on the deployment list'
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04/28/2014

WARRENDALE, Pa.—Jason Bradley, the newly hired director of central station operations at Guardian Protection Services, was drawn to the company in part because of the management team’s vision of the central station as a centerpiece of its message to customers and dealers.

Startup’s mPERS device has siren, camera, pepper spray

Pangaea, developer of the Defender, is crowdfunding, hopes to emulate success of Canary
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04/23/2014

PEBBLE BEACH, Calif.—A developer of Internet-enabled life safety products is teaming up with a central station software provider to bring what it’s calling “everywhere security” to alarm monitoring.

AES' IntelliStart service making an impact

In addition to the training service, the company launched a pair of "productivity tools" at ISC West
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04/16/2014

LAS VEGAS—Since August 2012, when AT&T announced it will discontinue its 2G service on Jan. 1, 2017, talk about the need for central stations and dealers to protect themselves from the adverse effects of cellular “sunsets” has picked up.  

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SSN News Poll February 2015

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