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CRM designed by dealers for dealers attracts major players

FillQuick emphasizes ease of information for dealers
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03/23/2016

EDMONTON, Canada—Designed by a former ADT dealer and developed specifically for security companies, FillQuick is a new CRM software company that is attracting some big name customers, like UCC, AvantGuard and, most recently, Monitronics.

SSN '20 under 40' winner launches new mPERS company

CallSafe device not just for elderly demographic, also useful for hikers, lone workers
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03/23/2016

PHOENIX—Nicole Swartwout, one of SSN’s “20 under 40” Class of 2015 award winners, has co-founded CallSafe, an mPERS provider based here.

Monitronics partners with telecom for lead generation

Frank Guido: Moni may partner with other telecoms
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03/09/2016

DALLAS—Monitronics has entered a lead generation partnership with telecom company Consolidated Communications, according to Monitronics’ CMO Frank Guido.

Monitoring companies foresee benefits from ADT/Protection 1 merger

Five leading monitoring companies share views on megamerger
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03/09/2016

YARMOUTH, Maine—Monitoring companies have an opportunity to attract new business, new dealers and new employees in the wake of the planned ADT/Protection 1 merger, according to five leading monitoring companies who spoke to Security Systems News.

RFI goes with Rapid Response

Wilson: Rapid has agility and has tech resources to serve ‘integrator of future’
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03/09/2016

SAN JOSE, Calif.—To provide more customized services to its clients, RFI Communications and Security Systems plans to close its internal monitoring station and outsource its monitoring to Rapid Response.

Global Guardian opens surveillance division

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03/02/2016

MCLEAN, Va.—Global Guardian, a provider of executive protection, launched its new Sentry division, providing remote video surveillance monitoring from its operations center here outside of Washington, D.C.

Monitronics restarts dealer council

Council will examine problems and initiatives among company’s dealers
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03/02/2016

DALLAS—After a three-year break, Monitronics is restarting its dealer council, a group of three dealers who examine issues and initiatives for the company’s dealer base.

Affiliated launches PERS conference

‘Catalyst’ to be held May 2016, in Naples, Fla.
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03/02/2016

NAPLES, Fla.—Affiliated Monitoring is expecting at least 250 people at its new PERS-focused conference Catalyst, held here May 17-19, Affiliated’s VP Daniel Oppenheim told Security Systems News.

Bart Didden’s new venture to help dealers with DIY

Didden muses about opening a fifth central station that caters to DragonFly
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03/02/2016

PORT CHESTER, N.Y.—Bart Didden, president of USA Central Station, today announced the launch of a new venture: Security Dealer Network, which will aid dealers in entering the DIY market with its DragonFly offering.

NMC changes management roles

Michael Schubert is now CEO
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02/17/2016

LAKE FOREST, Calif.—National Monitoring Center made changes to its management structure in early February: Michael Schubert, the company’s president, became its first CEO, and Woodie Andrawos, NMC’s EVP, is now president of NMC.

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Poll

SSN News Poll January 2017

Some companies this year have discussed the benefit of moving from operating their own central stations to partnering with a third party monitoring center, including RFI Communications, Red Hawk Fire & Security and Comtronics. Will more companies switch to using wholesale centrals?