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UCC appoints former CVS security czar to lead business development

Hired to help grow the company’s dealer base, James Beaty will also lead the company’s PERS and telehealth projects
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07/31/2013

SAN ANTONIO—United Central Control, a wholesale monitoring company based here, has hired James Beaty, formerly the general manager of central station operations at pharmacy giant CVS, to lead its business development initiatives.

Multimillion-dollar verdict against Monitronics upheld

The company was found negligent in a lawsuit filed by a customer assaulted in her home; the case potentially carries implications for the industry as a whole
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07/24/2013

ATLANTA, Ga.—An appeals court in Georgia upheld a trial court’s $8.6 million verdict against Monitronics, affirming the lower court’s decision that a customer raped in a home invasion suffered harm as a result of the company’s negligence.

Missouri city part of new trend of outsourcing false alarm services

Police department believes shifting false alarm tracking and billing to a private company will save resources
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07/23/2013

SPRINGFIELD, Mo.—With false alarms becoming a growing administrative nuisance, the police department in this city decided to do something that is now a burgeoning trend: Outsource its false alarm billing and tracking services to an IT company.

Valenteen returns to The Protection Bureau

Despite a serious ailment and medical procedure, Wanda Valenteen’s comeback to The Protection Bureau is complete
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07/17/2013

EXTON, Pa.—She’s back. A few things might have changed during Wanda Valenteen’s two-year hiatus from the monitoring world, but the evolution of the industry, no matter how difficult to stay abreast of, is nothing compared to her experiences away from the professional sphere.

Monitronics to acquire Security Networks

After $487m cash deal, Monitronics will have 600 dealers, 1 million customers
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07/10/2013

ENGLEWOOD, Colo.—Monitronics will have more than 600 dealers and 1 million accounts when it completes the $487 million acquisition, announced today, of super-regional security company Security Networks, the 14th largest residential alarm monitoring company in the United States.

Dynamark acquires Ohio central station

Deal is part of expansion strategy to new markets
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07/02/2013

HAGERSTOWN, Md.—More than two years after re-entering the monitoring space, Dynamark’s resurgence continues with the acquisition of Security Services Center, a central station based in Dayton, Ohio.

NationWide Digital opens N.C. sales branch

The new office will meet the needs of the company’s dealer program, which has a strong presence in the region
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07/02/2013

HOLLY SPRINGS, N.C.—NationWide Digital Monitoring Co., a Freeport, N.Y.-based central station monitoring service, just extended its reach in the Southeast with the opening of a regional sales office here.

CPI continues on road less traveled

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07/01/2013

CHARLOTTE, N.C.—Like many monitoring companies, CPI Security Systems chalks up some of its recent success to the boon of technological advances, from smartphone apps to home automation capabilities.

AT&T earns CSAA Five Diamond certification

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06/26/2013

DALLAS—AT&T, which launched its Digital Life home security/home automation platform in April, has received Five Diamond certification from the Central Station Alarm Association, the company announced this week.

More mobility for UCC with new central station automation

Company cites need for improved efficiencies, dealer apps
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06/26/2013

SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.

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Poll

SSN News Poll September 2014

Some new door-knocking scams recently prompted the Electronic Security Association to update its code of ethics to specifically ban them. Also, ADT this summer is offering up to $25,000 to whistleblowers who expose security companies that train sales teams to use deceptive selling techniques. What do you think are the best ways to combat door-to-door sales scams?

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