HAGERSTOWN, Md.—Dynamark, an established East Coast monitoring center, plans to go west in 2016, Hank Groff, Dynamark’s senior vice president of sales and business development, told Security Systems News.
MIDLOTHIAN, Ill.—DMC Security, a full service company based here, spent the last year upgrading its monitoring center, including new infrastructure, servers, phones and computers. It’s looking into new services for 2016, including remote access control for customers.
ALBANY, Ga.—Judy Randle, president of Central Monitoring, gave alarm dealers advice on creating consistency through checklists and manuals at this year’s Honeywell CONNECT, in the session “Run your business like a franchise: Why policies, processes and procedures are important.”
SCOTTSDALE, Ariz.—Alarm Protection Services has converted 1,100 of the 1,800 2G systems in its customer base. That’s helped its business and it only lost four customers who did not want to upgrade, according to Spencer Smith, APS president.