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Monitoring

Monitronics upgrades software

Brief
SSN Staff  - 
09/01/2005

DALLAS--Monitronics International inked a deal in July to implement Nice Systems' quality monitoring application.
Nice's Insight from Interactions is a software program that enables company executives and managers to record and playback operators' interactions with customers.

Tired of old career, exec joins space

 - 
09/01/2005

COLUMBUS, Ohio--Burned out after 35 years in the insurance industry, Paul Bergnesi decided it was time to take a break and figure out what to do next.
Bergnesi looked at the security industry as one market that might provide some spark into his professional life.

SentryNet casts wide, develops edge

Company's central stations can operate separately, serve as back-up
 - 
09/01/2005

GREENVILLE, Miss.--The two central stations operated by SentryNet can function independently and seamlessly provide redundancy services back-and-forth as a result of a project that is now nearing an end.

Two centrals get certification

Brief
SSN Staff  - 
09/01/2005

VIENNA, Va.--The Central Station Alarm Association said two monitoring firms received Five Diamond Certification in June.

Criticom antes up

 - 
09/01/2005

IRVINE, Calif.--Whereas some central stations lure new dealers with free monitoring, Criticom International rolled out a program last month that offers interest-free loans based on the amount of accounts transferred to the company.

Company retools central

CPSS joins AIN Group, looks to start third-party monitoring next year
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09/01/2005

GAINESVILLE, Fla.--When Crime Prevention Security Systems' foray into third-party monitoring begins early next year, it will cap a one-year journey that included upgrading its central station.

IASG's revenue increases

SSN Staff  - 
09/01/2005

ALBANY, N.Y.

Criticom helps keep false alarms down

Brief
SSN Staff  - 
08/01/2005

IRVINE, Calif.--Looking to keep false alarms at bay, Criticom International implemented enhanced call verification in June.

API adds three centrals to list

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08/01/2005

SCOTTSDALE, Ariz.--Making good on last year's promise to expand rapidly, A.

CSAA renames spring conference, again

Brief
SSN Staff  - 
08/01/2005

VIENNA, Va.--For the second year in a row, the Central Station Alarm Association will host its annual spring meeting under a new banner.

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Poll

SSN News Poll September 2015

The Millennial generation, those born between 1980 and 2000, were discussed at ESX. Panelists at the show discussed how to best train the generation in monitoring centers. Others noted that they’re a driving force behind the home automation and DIY market. How do Millennials affect your business?

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