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AT&T: 2017 end of the line for 2G

Cell carrier’s ‘sunset’ for GSM will force upgrade to 3G and 4G radios
 by: 
Rich Miller
  - 
08/15/2012
  | 
Monitoring

YARMOUTH, Maine—AT&T will phase out its 2G networks by 2017, setting a long-anticipated timeline for the “sunset” of the technology and giving the alarm industry a target date to upgrade cellular equipment.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
 by: 
Rich Miller
  - 
08/07/2012
  | 
Monitoring

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

Cooperation spells success in Sacramento

SIAC teams with California Alarm Association, law enforcement to strengthen city’s alarm ordinance
 by: 
Rich Miller
  - 
08/01/2012
  | 
Monitoring

FRISCO, Texas—Add Sacramento to the list of SIAC success stories.

The Security Industry Alarm Coalition, working with the California Alarm Association and Sacramento’s police department, announced last week that SIAC’s best practices have been incorporated into the city’s revised alarm ordinance. The guidelines include annual permit fees and enhanced call verification to reduce false dispatches and maintain police response.

Dynamark launches account acquisition program

by: 
Rich Miller
  - 
08/01/2012
  | 
Monitoring

HAGERSTOWN, Md.—Dynamark Security Centers, which got back into the monitoring business by opening a new central station here last September, has rolled out an account acquisition program with no monthly minimums to give dealers more operational flexibility.

Rapid’s expansion plans reach east and west

Company moving ahead with headquarters project, new central station
 by: 
Rich Miller
  - 
07/25/2012
  | 
Monitoring

SYRACUSE, N.Y.—Double-digit growth at Rapid Response is fueling a two-pronged expansion strategy, with plans proceeding for a new central station in the western United States and $11.3 million of new construction proposed at the company’s headquarters here.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
 by: 
Rich Miller
  - 
07/25/2012
  | 
Monitoring

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.

Netwatch develops software to streamline video alarms

Company says new filtering technology will cut false dispatches, speed response times
 by: 
Rich Miller
  - 
07/25/2012
  | 
Monitoring

MEDFORD, Mass.—Netwatch, a global video monitoring company now operating in the United States, has developed proprietary software that the company says will enable its 25,000 cameras to filter duplicative alarms and, in turn, reduce false dispatches and response times for its customers.

Monitronics embraces Wi-Fi for IP alarms

by: 
Rich Miller
  - 
07/11/2012
  | 
Monitoring

DALLAS—Monitronics International has begun accommodating Wi-Fi for IP alarm communications, paving the way for what the company says will be easier installations and lower service costs for customers and dealers.

Telguard offers dealers incentive to go to 3G

Protection from ‘2G sunset’ worth up to $25 per unit
 by: 
Rich Miller
  - 
07/11/2012
  | 
Monitoring

ATLANTA—Telguard Corp. is backing its call for alarm companies to prepare for the “2G sunset” with a $5 million program that gives dealers up to $25 for every 2G cellular communicator they replace with a Telguard 3G/4G product.

CSG acquires Texas-based Lakeshore Alarm

‘Fold-in’ deal brings 1,000 accounts, $25,000 in RMR
 by: 
Rich Miller
  - 
06/27/2012
  | 
Monitoring

TULSA, Okla.—Central Security Group has acquired Lakeshore Alarm Service of Texas in a deal that brings CSG more than 1,000 accounts in one of its fastest-growing markets.

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Poll

SSN News Poll January 2014

Last year around this time, The Wall Street Journal predicted the U.S. economy would be "turning a page" in 2013, starting a period of more normal growth, although not robust. Did this positive prognostication turn out to be true for members of the security industry? Tell us how your company made out in 2013 and what your predictions are for 2014.

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