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IP forwarding services seeing greater demand

As IP panels proliferate, central stations are finding more reasons to have their own IP addresses—and to resell individual IP addresses to their dealer base
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08/27/2013

YARMOUTH, Maine—As the IP revolution continues to reshape the alarm industry, those in the monitoring space are finding some non-traditional ways to boost RMR and improve operations in an increasingly IP-centric world.

Security Partners acquires Response Center USA

The deal provides redundancy, and is expected to increase number of dealers taking advantage of managed services offerings
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08/21/2013

LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, has acquired San Antonio, Texas-based Response Center USA, a move that adds “better than 100 dealers” to its network, Mike Bodnar, president of Security Partners, told Security Systems News.

Moon Security to enhance PERS division

The unit, dubbed Moon Medical Alert, will be launched within 'next month and a half'
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08/14/2013

PASCO, Wash.—Moon Security Services, a full-service security company with accounts in several states in the Northwest, plans to ramp up its PERS division in the coming months, Mike Miller, vice president of the company, told Security Systems News.

Fired AlarmForce CEO fighting his ouster

Joel Matlin, who founded the company, says he has a legal strategy to remove board members who forced him out
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08/07/2013

TORONTO—The recently ousted CEO of AlarmForce Industries, one of Canada’s largest security companies, said he’s planning a legal strategy designed to replace the board members who fired him.

UCC appoints former CVS security czar to lead business development

Hired to help grow the company’s dealer base, James Beaty will also lead the company’s PERS and telehealth projects
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07/31/2013

SAN ANTONIO—United Central Control, a wholesale monitoring company based here, has hired James Beaty, formerly the general manager of central station operations at pharmacy giant CVS, to lead its business development initiatives.

Multimillion-dollar verdict against Monitronics upheld

The company was found negligent in a lawsuit filed by a customer assaulted in her home; the case potentially carries implications for the industry as a whole
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07/24/2013

ATLANTA, Ga.—An appeals court in Georgia upheld a trial court’s $8.6 million verdict against Monitronics, affirming the lower court’s decision that a customer raped in a home invasion suffered harm as a result of the company’s negligence.

Missouri city part of new trend of outsourcing false alarm services

Police department believes shifting false alarm tracking and billing to a private company will save resources
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07/23/2013

SPRINGFIELD, Mo.—With false alarms becoming a growing administrative nuisance, the police department in this city decided to do something that is now a burgeoning trend: Outsource its false alarm billing and tracking services to an IT company.

Valenteen returns to The Protection Bureau

Despite a serious ailment and medical procedure, Wanda Valenteen’s comeback to The Protection Bureau is complete
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07/17/2013

EXTON, Pa.—She’s back. A few things might have changed during Wanda Valenteen’s two-year hiatus from the monitoring world, but the evolution of the industry, no matter how difficult to stay abreast of, is nothing compared to her experiences away from the professional sphere.

Monitronics to acquire Security Networks

After $487m cash deal, Monitronics will have 600 dealers, 1 million customers
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07/10/2013

ENGLEWOOD, Colo.—Monitronics will have more than 600 dealers and 1 million accounts when it completes the $487 million acquisition, announced today, of super-regional security company Security Networks, the 14th largest residential alarm monitoring company in the United States.

Dynamark acquires Ohio central station

Deal is part of expansion strategy to new markets
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07/02/2013

HAGERSTOWN, Md.—More than two years after re-entering the monitoring space, Dynamark’s resurgence continues with the acquisition of Security Services Center, a central station based in Dayton, Ohio.

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Poll

SSN News Poll January 2015

John Loud of LOUD Security spoke at Honeywell’s recent Connect2014 event for its dealers about the need for an appropriate company culture that builds engagement and productivity and adds a “fun factor” to the workplace. How does your company handle its culture? Tell us what you think.

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