Subscribe to Monitoring

Monitoring

Westec records deal

New central station to be model for company
 - 
09/01/2005

DES MOINES, Iowa--When Westec InterActive opens the doors to its new central command center in late September, the facility will represent the new corporate image of the interactive monitoring firm.
Westec InterActive signed a long-term lease last month for the site here, concluding a search that began in June that also included the cities of Dallas, and Kansas City, Mo.

Monitronics upgrades software

Brief
SSN Staff  - 
09/01/2005

DALLAS--Monitronics International inked a deal in July to implement Nice Systems' quality monitoring application.
Nice's Insight from Interactions is a software program that enables company executives and managers to record and playback operators' interactions with customers.

Tired of old career, exec joins space

 - 
09/01/2005

COLUMBUS, Ohio--Burned out after 35 years in the insurance industry, Paul Bergnesi decided it was time to take a break and figure out what to do next.
Bergnesi looked at the security industry as one market that might provide some spark into his professional life.

SentryNet casts wide, develops edge

Company's central stations can operate separately, serve as back-up
 - 
09/01/2005

GREENVILLE, Miss.--The two central stations operated by SentryNet can function independently and seamlessly provide redundancy services back-and-forth as a result of a project that is now nearing an end.

Firm scans the Midwest

 - 
08/01/2005

IRVINE, Calif.--Westec InterActive expects to finalize plans for an additional central station this month in an effort to improve efficiencies and customer service.

Criticom helps keep false alarms down

Brief
SSN Staff  - 
08/01/2005

IRVINE, Calif.--Looking to keep false alarms at bay, Criticom International implemented enhanced call verification in June.

API adds three centrals to list

 - 
08/01/2005

SCOTTSDALE, Ariz.--Making good on last year's promise to expand rapidly, A.

Pages

Poll

SSN News Poll January 2017

Some companies this year have discussed the benefit of moving from operating their own central stations to partnering with a third party monitoring center, including RFI Communications, Red Hawk Fire & Security and Comtronics. Will more companies switch to using wholesale centrals?