'20 under 40' Class of 2018—John Butrim

John Butrim, 37

Director of national accounts, ADT Security

Pompano Beach, Fla.

As Director of national accounts for ADT Security, John Butrim focuses on the multi-family and homeowners' association (HOA) divisions, including sales, installation and customer service.

“So we've got that sales function and then also here in Pompano we've got a team that handles the customer care, the liaison portion of the HOA relationship, so we work directly with the property managers and the board of directors from the HOAs to ensure a nice smooth relationship,” said Butrim. “And on the operations side, we have team members who project manage the installation projects as we kick off a 1,000-home community or a 500-unit apartment complex.”

Butrim originally started in security in 2007 at Brinks, work he found very rewarding. “It has been an industry that I like because we are helping to protect homeowners, their families and their pets—it has been a fun journey in the alarm industry.” More recently, in the Multifamily vertical, John and his team have shown owners how to increase revenue through monitored security and smart technology.

He continued, “Coming from majoring in finance in college, I also like the idea of recurring revenue, and how valuable these agreements can be—our bulk agreements are typically five or seven and sometimes 10 years. It is an industry that we can bring people in who don't necessarily have experience in our industry, and they can have an extremely good livelihood in the alarm business, while working for a noble cause.”

In the area of self-betterment, Butrim is enrolled at Northwestern Kellogg School of Management, where he is earning his executive MBA in his spare time while he continues in his current role at ADT. “I want to partner with people and executives from different industries and understand what they have done in their industries when they were in a similar situation instead of just looking at what the security industry has done,” he said.