Convergint acquires in Latin America and Asia Pacific

SCHAUMBURG, Ill.—Convergint Technologies has made two acquisitions already this month, expanding the global systems integrator’s reach into Latin America and Asia Pacific regions. As Convergint’s CEO Ken Lochiatto told Security Systems News last month, they will be very active over the next few months.

“You’ll probably see one, if not two, acquisitions per month, that will allow us to continue to grow into verticals that we’re already established in, that we’re having great success in,” he said. “Geographically, we’ll look to add to our resources around the world to make sure that, as best we can, wherever we are around the world, our Convergint colleagues are meeting the needs of our customers.”

In keeping with that promise, Convergint acquired Diebold Nixdorf’s Asia Pacific Electronic Security Business and Seal Telecom, a proven systems integration provider with reach throughout Latin America.

ASIA PACIFIC

Diebold Nixdorf’s Asia Pacific Electronic Security Business provides comprehensive security solutions for financial, retail, and other verticals across the APAC region. The company’s service offerings include security system design, integration, installation, maintenance, embedded services, PA system, integrated building management system, and fire system implementation.

“Our new colleagues in APAC will help us support both local and multinational customers, in alignment with our culture and values,” said Lochiatto. “Together we can provide even stronger service across this key international market, enabling Convergint’s goal of being our customers’ best service provider.”

Diebold Nixdorf’s people and approach to customer service strongly aligns with Convergint’s culture and its Values & Beliefs. The new colleagues will join Convergint’s APAC subsidiary, ICD Security Solutions.

“This is a significant milestone for our Asia Pacific business,” said Tony Wang, CEO of ICD Security Solutions. “Not only does the team bring a wealth of experience in the financial, data center, and critical infrastructure verticals, but the acquisition also boosts our capabilities in various key locations in APAC, helping us better serve our clients at a local level and further expand our reach.”

Ashish Jaiswal, Vice President Electronic Security, Asia Pacific, Diebold Nixdorf, added, “Over the years, we have organically grown our electronic security business to become a leading provider of security solutions across markets in APAC./ We are tremendously excited to join the Convergint and ICD family. With the combination of two strong integrators, we will be well-positioned to expand our business offerings and presence across the region to better serve our customers.”

Diebold Nixdorf’s Asia Pacific Electronic Security Business brings the total number of Convergint acquisitions to 43.

LATIN AMERICA

Seal Telecom provides innovative audio and video, unified communication, smart buildings, broadcast, and fire and security solutions. In September 2020, Seal and Convergint entered into an exclusive strategic partnership, expanding and enhancing both companies’ customer service capabilities across the LATAM region.

“Convergint’s acquisition of Seal reinforces our commitment to providing our global customers with the consistently exceptional customer service that we’re known for,” said Lochiatto. “Seal Telecom is a critical addition to our global team—we’re well-positioned to provide support to both our local and multinational customers across regions, in alignment with our culture and values.”

Seal’s deep expertise and its people-first, customer-centric, inclusive environment centered on colleagues enables Seal to provide an exceptional customer experience focused on reduced service times, multilingual options, and 24/7 customer support. Seal Telecom brings 20 years of experience across LATAM and adds over 500 colleagues to the Convergint team, servicing Brazil, Argentina, Chile, Colombia, Peru, Mexico, and the Caribbean.

“The synergy and partnership between Seal Telecom and Convergint has been invaluable to our clients,” said Daniel Skit, CEO of Seal Telecom. “After working together closely, we’re thrilled to join the Convergint team and increase our ability to serve multinational companies and deliver innovative technology solutions in our region and to the globe.”