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SuretyCam customers happy to connect

November 13, 2013Martha Entwistle

COLUMBUS, Ohio—Ryan Boder, president of SuretyCam, an Alarm.com dealer based here, believes that keeping in touch with customers keeps attrition in check.He'd tried customer email campaigns on his own, but resources and time are limited when you're running a small, growing business. So he jumped at the opportunity a couple of months ago to be part of a beta project for Customer Connect, a sales and marketing tool that Alarm.com is launching Nov. 14.“It's essentially a CRM [customer resource...

alarm.com, Customer Connect, customer resource management, Jay Kenny, Ryan Boder, SuretyCam