Tag: Eric Aulbach
This Blog's on Fire (And Other Stuff)
Guardian empowers techs to help ensure customer satisfication
March 19, 2014Tess Nacelewicz
When you think about it, all the marketing and sales work a security company does can be largely undone if that company's technician makes a bad impression at an install or service call.
Guardian Protection Services, based in Warrendale, Pa., believes that the interaction between technicians and customers is so vital that it has added a new field service management system designed to empower technicians and help them be more productive.
Here's more of what Guardian announced today about how its selection...
Guardian dealers do business in cloud
June 16, 2011Tess Nacelewicz
PITTSBURGH—Guardian Protection Services, a super-regional based here, has launched new web-based services for dealers that allow them to sell and get funded electronically—saving both them and Guardian time and money.
The company believes it is the first to offer dealers such services, which include enabling dealers to upload contracts via the Guardian cloud, instead of physically mailing piles of paper documents to the company. Dealers also can get funding for their accounts more quickly.
“It...